The Tech Team is very knowledgeable and patient. This time I worked with Lemuelle and he is super. Thanks again Godday.

Bluehost has wonderful customer service representatives. Vicky was very helpful in resolving a need for our website and providing additional information on services that may be beneficial to our organization.

Tech knew what he was doing. Solved my comlicated problem easily

The Bluehost team addressed all my questions and made me feel like a valuable customer. ??

Associate was pleasant, patient and most knowledgeable. A complete pleasure to work with.

Jennifer, the Bluehost assistant working with me was well informed and even found some security issues about which I was unaware. She also informed me that there were some phishing emails that informed me my password was expired and asked me to update my password. I would never do that without talking to Bluehost, but she verified my concern was was a phish. She was also very professional and assisted me in reviewing all my upcoming renewals.

Yvena was friendly, knowledgeable, thorough, and patient!

As a CEO running a thriving business, I rely heavily on professional, reliable service from my partners. Unfortunately, my experience with Bluehost's customer service and technical support has been far from satisfactory.I’ve faced several frustrating issues, starting with waiting over an hour and a half for technical support. Additionally, mishandling my account caused disruptions, including being locked out due to malpractice on Bluehost’s part, and having my email services disconnected. After adding a new business email and domain to replace my former ones, I encountered further complications.This level of inefficiency is unacceptable and poses a direct risk to my business revenue and operations. Time is money, and Bluehost’s errors have wasted both. I urge Bluehost to take immediate steps to resolve these issues, ensure my accounts are running smoothly, and provide a cohesive update to avoid any further setbacks.Clause: If these issues are not completely resolved and fully operational by January 17th 2025 – 48 hours from now], I will have no choice but to initiate legal action for punitive damages due to the financial and operational strain caused during this downtime.As someone who values professional integrity, I expect Bluehost to take full responsibility and prioritize the solutions my business requires to continue thriving.To all future and current customers: approach Bluehost cautiously, as their current support system seems to leave much to be desired.

I was completely baffled by Outlook failing to open, and instead just endlessly cycling a Microsoft dialog "Trying to sign you in." The Bluehost customer service rep was able to quickly resolve the issue, and I'm able to access Outlook again.

Just writing to point out that after I got a reply to my first review of Bluehost saying I will be contacted by email it never actually happened, they never reached out to ask for information as promised. Definitely do not trust this company and don't waste your money!!I am absolutely furious and reaching out to trading standards for a refund. What an absolute joke!!!

I had issues with my email service. I believe it has been resolved as I was directed to something suspicious in my settings. The gentleman was knowledgeable so let's see if he was correct

Johnson, my Bluehost customer service agent delivered an excellent customer experience and helped to resolve my reason for calling. Thank you, Bluehost, for your dedication to excellent customer service and satisfaction.

The rep that I was speaking with, Michael was exceptional and very helpful. They need more reps like him to assist customers.

Building my first website. Needed a tutor. Got a great one in customer service named Jim. He is a patient, gifted teacher. He showed me how to do two things I was stumped on. So glad we decided to go with Bluehost for our new site.

I own my domain name at Bluehost. I am starting a new venture and needed a new email and website. However, I am older and not Tec savy. Erik, the customer service person walked me through the options and even set it up for me. The internet was slow, but he kept coming on line and asked me if I was willing to hold. It finally went through and I am up and running. Thanks!

My 20 years of experience with Bluehost customer service and Bluehost products has always been positive. The representatives are knowledgeable, competent, professional, and polite.

James was a great help. He understood that I wasn’t the IT guy. He was pleasant and easy to talk to. Things are great now with my website. Thanks!!!

I am pretty new to Bluehost & just created my e-commerce store & website. I have had to call support a few times to assist in navigating through process & received Top Notch Service every time! Today spoke with “Josh”- Absolutely SUPERB! If I could give him 10 stars alone, I would! He stayed on the phone with me 2hrs! To fix an issue with my pricing & other areas I needed to address. I was a regional VP for customer service, and he is the epitome of what customer service is all about! Patient, Friendly, professional & always willing to above & beyond the scope of his job. Thank you Bluehost for employing such phenomenal employees that truly want to help people and seem to enjoy doing so.

Iman was extremely helpful and informative.