Multibrain.in is our domain, you guys are cheaters

A very confusing issue for a novice like me. The customer service rep took charge and blew right through it without the need for me to get bogged down in the details

Jason was so easy to communicate with and solved my problem in a jiffy. Love doing business with Bluehost!!

Excellent customer service and actual answers to my very detailed questions! Superb!

The customer service was great! I would definitely recommend Sharon

Jason was great -- he explained everything in a professional and personal manner.

I’m taking an extended break from my business and needed cost effective solutions for my domain and email account. The go daddy’s agent was very knowledgeable, honest and helpful in providing solutions that met my needs.

The customer service is extremely helpful. I recommend Bluehost to any first time buyers because people like Luis make you feel like you have the right foundation to start your website. Thank you for the support !

I entered information on my website builder, but upon publishing it, it was not aligned and from a customer’s perspective, I was unhappy. I rang Bluehost and was blessed to speak to Rochelle who patiently and perseveringly re-aligned the text, bolded it and the result was exactly how I envisioned it.I am ecstatically pleased with Rochelle’s work. She demonstrated excellent customer service skills, she communicated efficiently and effectively, nothing was too difficult and she solved the problem effortlessly and patiently. It was a blessing speaking with her and I felt confident that she was knowledgeable to solve the issue which she did!Her exemplary customer service skills are a credit to Bluehost. Thank you Rochelle – YOU ARE A STAR!

Great customer service. Stephen did a great job helping us figure out the email settings as well as the DNS records.

The rep was awesome

Bluehost is a web hosting and domain registration company. It helps me provides services with my domain name registration, website hosting , website building tool, and online marketing solutions. With Bluehost I was able to market my product online with secure and online protection.

She was beyond helpful, such an awesome person, very patient, passionate about resolving the issue and helpful.

The representative was very friendly professional and he was able to solve my problems in about 10 minutes. He was able to walk me through the steps and be able to resolve my problem with my website. Great job.

The ability to talk with a knowledgeable person quickly

Derek was super helpful, kind and very professional.

UPDATE August 29, 2024: after several weeks of stand still, today Bluehost has finally restored access in the matter described below. No apologies made.----I am an IT technician who works on several non-profit projects. Because I have good experiences with Bluehost with my own personal websites, I recommended them to host the website of a large regional not for profit organisation five years ago. For 4 years, I was the administrator and all went well. Any problems I had were swiftly solved by the Bluehost techteam.Not so recently. About a year ago I handed over the job to a volunteer, who, due to unexpected circumstances, lost access to her authenticator app. Which meant she no longer had access to Bluehost support, because her Bluehost account was protected by 2 factor authentication.I understand that Bluehost executes great caution in restoring access in such situations, keeping in mind how many hackers and ransom criminals are active. But I am very disappointed in the fact that it took weeks, with the only communication done via a single unsigned email per day, before the issue was resolved. It was clear that a rigid protocol was followed. But whatever answers were provided in reply to these emails: they did not seem to matter. The same emails were received over and over, several valid IDs of those involved with the Bluehost account were provided, those involved offered to hop on Zoom or be available by telephone: whatever they offered was deemed unsatisfactory. The tech team would not even accept our support calls, no names of other staff to contact in any way were provided. The organisation held them hostage for weeks. This is totally unacceptable!Although they could administer their website, no update of plugins, and Wordpress software were done for the linked website, because, what if some of those actions were to make the websites crash? They would have no recourse, no support whatsoever. In that way, Bluehost actively added to the vulnerability of this website!I work in IT and I have never treated my customer base like this. These days, there are so many options to verify identities. Powerplay and withholding service is what I call it.So if you are looking for a hosting provider: be cautious who you chose!Signed by an extremely disappointed customer...