Bluehost

Jacksonville, FL, United States
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4.42
Based on 4425 Reviews

5

75.91%

4

11.80%

3

5.13%

2

4.97%

1

2.19%
About Bluehost

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Saleem Sa

would not refund a domain order renewal from 10 days ago. have been a customer for over 15 years. would not recommend.

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GAURAV KHANNA

Wojo/Kevin actually took the time to explain to me what domain parking was and how I can make money from this program. I never even realized I could make money!! And he recommended the 3 top rated sites to sell domains that I own. I had previously never heard of Dan.com. He also had some suggestions on how to price domains. Super, super helpful!! One of the best Bluehost Calls I have ever had.

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NIKHIL SURVE

Very helpful customer service rep (Olivia) that was knowledgeable and proficient. She deserves a raise.

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Saurabh Pacheriwala

I really appreciate being able to speak with a live represantative quickly and nearly anytime of the day. They fixed the issue on my website within a few minutes.

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Shivam Arora

I recently have had to downsize some of my products and services that I have had with Go Daddy for years because of economical changes. The associate I spoke with was very helpful and helping me to decide what I needed to keep and what I needed to get rid of, he reviewed both of my accounts. Help me with discounts that were needed to be able to restore my services. He gave me dates that I needed to make additional payments and assured me that everything would be OK. He followed through with everything. He said he would do and I am so grateful that when I needed Go Daddy they came through for me.

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Suraj R

Customer support was very nice and got to the problem really fast!

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John Reynoldson

In one call, I can talk with the sales and technical team. That was a great experience.

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John Reynoldson

What made this experience great was Andrew the customer service representative. He listened intently never interrupting me. He is a great asset to Bluehost and should be promoted ahead of his peers. Give this young man a raise! So unusual to find such a good quality customer service rep.

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Feroz Basha

I am totally new to the ecommerce experience and have had a lot of confusion as to the ins and outs of the whole website development process. Have had several Zoom meetings with various Representatives/Developers always with a positive experience; they have been extremely patient and understanding with all the questions I have had, took the time to make sure I understood before we moved on.

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Shivam Arora

Alan knew exactly how to resolve my issue. However, the email address on my account was not accessible to me since I transferred brokerages. He helped me with the workaround, but I needed to wait 24 hours for the update to go into effect. I called 24 hours later and the rep told me her fix "showed as working on her end and I needed to wait 2-4 hours for me to witness the fix.". Another day later, my issue was not fixed and I had to call in again, to a different representative. That rep also refused to acknowledge Alan's suggestion (just as the lady representative did the day prior). When Jay asked me what I wanted him to tell me, I told him I wanted to speak with Alan, I want to remove the www. from my forward destination, just as Alan originally recommended. Once I manually did as Jay suggested, Alan's plan actually worked, to Jay's surprise (even though Jay has been doing this for the last 11 years). From the start, Alan was very knowledgeable, personable, and understanding of my situation. I wish I could have had the opportunity to call Alan back directly after the 24-hour lapse. It would have saved me valuable time, as I have been waiting to alleviate this website/domain issue before ordering my business cards. Definitely a communication fail on Bluehost's part, not on Alan's. Let's Go ALAN!!!

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Feroz Basha

I found someone who solved my problem in a very calm way, and instilled confidence in my abilities to get my webpage up and running.

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MAHIPAL YADAV

The tech consultant that helped me was spot on....he was patient and help me in one go. By the time we finished the call, all was sorted and was able to carry on with my business email.I'm very happy with the service I received.

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san soon

John, Helped me out so much and being so patient with me!

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Robin Kurian

So many reasons to love Bluehost! Today, my email was causing me trouble, and because Mark calmly talked me through the issues I was experiencing, I caught the problem, and Mark was able to point out a potential concern too. He could not have been kinder and more professional. Awesome service!

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RACHNA RAJPUT

The customer service representative was very helpful & helped me with my difficulties. Not pushy & alway interested in assisting & addressing my needs.

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Sunil Sharma

The representative listened to me first so he could give me advice that I really needed!

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Rajita Tamu

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Nilesh Vayada

My representative Chris was personable, knowledgeable, efficient and informative.

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Sar Va

The representative, Chris, was very informative yet efficient and was able to get my issue resolved quickly.

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Vikrant Kumar

Multiple issues, Daniel handled the call like a true professional, a real asset to Bluehost

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