I can get Internet based services from any number of companies, to include Bluehost. What makes the difference is the support after the sale. That boils down to the company representative that assists me. The Bluehost representative was easy to communicate with. We spoke the same language. The Bluehost rep was very knowledgeable about Bluehost's systems and services, and he was resolve my technical and administrative issues quickly. He also gave me great information about additional Bluehost services that our company can utilize. The Bluehost representative was properly trained and made the difference when it mattered. Excellent technical and administrative support!

Eric was above average. He understood my questions.

Mark did an excellent job! He efficiently completed the task and showed genuine concern for the issue at hand. His friendly demeanor made the process smooth and enjoyable. Mark is undoubtedly a valuable asset to your company. I’m particularly grateful that he successfully transferred the website to the correct domain, saving me from having to redo everything.

Extremely knowledgeable – took care of many complex issues.

Very helpful and made it clear and understanding what it was that I had done wrong and cleared it up for me.

Cesar was great

The support rep I spoke with today was fantastic! He knew exactly how to fix the issue and made it painless. Thank you Travis!

Had Bluehost build a managed WordPress website. It was only a handful of pages. They installed and built the website with their in-house plugins. When you ask a year later why the plugins have gone out of date and can't be updated via the plugin page, they say you must pay for a premium plan to keep the plugins up to date. They leave their customers with the option of... Risk getting the website hacked because of the out-of-date plugins supplied by them to design the website. Pay more than originally agreed to maintain the site in its current format. Disable the plugins and lose the formatting, appearance, and overall layout. Rebuild the site yourself. I am sorry but that is not right.

Great and fast service since I created my talent agency's domain, more than 8 years ago!!!

Tracie was more than helpful, enjoyed speaking with her and is asset to Bluehost.

“I am extremely pleased with the service I received from the technical support team. They assisted me with my domain issues, and I was back up and running in no time. I highly recommend Bluehost to anyone looking to expand their services online.”

great experience

I am setting up a new system with systemio and using a Go Daddy domain. Along the way of somehow made my domain not published/not working. And was running into a lot of roadblocks. One phone call to go daddy and about 25 minutes later everything was fixed and now just waiting 24 to 48 hours for everything to go through and be set up for success! I love that you are able to doing a chat or Following guides because this was a lot more seamless talking with someone and second frustrated with a computer or the guidelines not helping you the way you need help.

good experience. fixed!

Searched for a domain. Saw it was available, so proceeded to arrange for web developer and other prep work. Came back shortly thereafter to purchase the domain and all of a sudden it was taken and Bluehost asked for a broker fee to pursue the purchase. I am pretty sure once you get interested in a domain and unless you grab it immediately, it is taken by either some entity that monitors the domain search, or some Bluehost internal department to increase profits.

I received excellent customer service / technical support from Florence at Go Daddy when I needed to set up a sub domain.

Jay was very helpful. It was an easy resolution

Every time I call their service reps nail it and always resolve the issue in nano seconds! Best tech support anywhere in the solar system!