Bluehost

Jacksonville, FL, United States
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4.42
Based on 4425 Reviews

5

75.91%

4

11.80%

3

5.13%

2

4.97%

1

2.19%
About Bluehost

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Domain Admin

I do not even know what TrustPiolet is so I can not truly judge it.

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Kapil Sanghavi

The agent actually pretended that he could not hear me and disconnected the call. I am upset with Go Daddy and sharing my frustration. I guess that is not important to Go Daddy or its agents. I have my website site on auto renew and it did not auto renew and was about to cancel even though I have an valid credit card. This is not the first time. Go Daddy needs to get it together. TERRIBLE!!!!

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Vivek Sharma

So they closed my account for "risk factors" even tho i provided all the information that they requested to prove my business is legit. I did nothing wrong. i don't understand why they closed it.

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Kumar, Shailesh

At this point, after 20 years of being a customer, Bluehost has lost all of my business today. I decided to try out their website builder tool and I was blown away by how difficult it is to work with. It has been two days, and I am still trying to figure out how to upgrade to remove Bluehost ADS from a website I have paid for. Even after chatting with 2 agents, it is still pending because they don't understand how to do it either. I'm in a chat right now with an agent, and they said they're checking with their team on how to do it. Seriously?Update: They just quoted me $971.35 to remove ads for 5 years. I wish I could give 0 stars.The price of Bluehost at this point feels like a ripoff. Imagine having to pay $100+ per website for security features that should be standard because you care about your customers and their users. With this newest website, I'm already over $200 for a 1 page website. Insane.The new UI on the Bluehost overview pages is horrible and finding the most simple features requires talking to their AI chat bot. I also notice a lot of new reviews for Bluehost, and most of them have nothing to do with Bluehost or they sounds like ChatGPT. I 100% believe they are not real.

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Girish Kohla

Sorry the company has gone downhill in the last years

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Senbagam Paints

I recently tried to purchase a domain through Bluehost and was left extremely frustrated by their pricing as it would change as I'm trying to make payment and customer support practices. I was dealing with a situation where the same domain was being shown in two different currencies during my checkout process, which created confusion about the real cost. To make matters worse, the price changed not once, but twice, during the transaction.I reached out to their online support for some clarification. Instead of directly addressing my concerns, the representatives repeatedly avoided my main question, giving vague responses and telling me there was nothing they could do about the problem. It seemed as if selling the domain under inconsistent conditions was more important to them than resolving my issue. I eventually managed to get the problem sorted out on my own, but only after a lot of unnecessary hassle. (i gave up and when to crazydomains awesome straight forward no screw around with costs, and I didn't even need the online help lol)If you're looking for a straightforward and transparent domain buying experience, you might want to consider alternative providers. Bluehost's chaotic pricing and lack of proactive support left much to be desired.

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Mohan Gupta

I was not reimbursed for being double billed for months that I had already paid for with my emails. I filed a formal complaint, not once but on 3 separate occasions and called in to have this resolved. Not one of the reps has resolved the issue and issued a credit on my account. I am absolutely FURIOUS given that I have spent thousands of dollars with Bluehost over the years, including being a member of their 'discount domain club'. I would like a member of the team to reach out ASAP and assist with resolving this as the regular channels do not seem to be working.

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Naotau Preeti

Prices are very high,sales people are always there to upsell you regardless you need or dont need.one has to bargain to get discount.

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D C

Every month you have to remind them to recharge and no response back from them!!

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D C

Absolutely horrific experience. The staff lack knowledge of their own products, websites, or anything to do with digital marketing. It took her over 30 minutes to verify me as she didn't know what delegate access was. She asked me to spell delegate because she had never heard the word before.The customer service rep then tried to tell me that Google Analytics Tracking Ids expire. When I told her that was not true and asked to speak to someone knowledgeable, I was put on hold and no one ever answered the call. It's been hours and I am still waiting.

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No Name

My website payment is still not connected after being with Bluehost for 5 months now. I was told that I have to wait 48 hours to receive an email in regards to this issue. I have a customer who wants to place an order and I'm afraid I will lose this sale.

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Shitendra Jaimini

The Customer Service Agent was great and helpful until he rushed off the phone and ended the call before i was finished asking questions. I had waited on hold for 20+ minutes and then had to call back and wait again. After a new support Agent answered, my call was Maybe I'll try again tomorrow. I never got my questions fully answered.disconnected.

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Sanjivini Steel Center

We were able to clear up some things but I still cannot send emails without them bouncing back as undeliverable. I still need assistance cleaning this up.

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simmi ahuja

I added a domain to my account. The most current domain was purchased with an email account as well as a website. Upon adding the new product I played with the web design initially but never did anything with it due to the lack of options. I called to cancel and see if I could get the credit applied to my account as was told it falls outside the cancelation window. I'd like someone to follow up and see about crediting my account for the remaining term of both the email and website. I only need the URL for jgcustomupholstery.com. I've been a customer since 2011 and feel like there should be acceptations made for customers who have been loyal to the Go Daddy brand for over a decade.

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Sai Point

An error was made by your company when I recently purchased a domain name that cost me over a month of valuable time when I was trying to launch my new business enterprise.

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Nagar K

The representative I spoke to made sure all my needs were met, as well as knowing how to have a great conversation. 12/10 customer service.

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Mohan Gupta

Jonathan, Very professional, He has the patience and dedication to his job.

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Shwet Sinha

Expert help on any and all server issues I've had.

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Rahul Naik

I am extremely impressed with the quality of support and commitment of stragglers especially Gian Well done keep up the good work

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., rioncreations

When I called, Josh knew what the issue was right away. He was professional, solved my problem and got it done quickly. I appreciate the awesome service.

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