I don't have a tech-savvy mind, so I explained the situation as clearly as I possibly could. The agent put it together in a welcoming, friendly manner and came up with a solution.

Support has been hit or miss with Bluehost so far but the people that I have worked with that gave me the right impressions are VERY sharp and more than make up for the greenhorns I have also had to work with.

I had a domain but hadn't used it for several years. Rob listened to what I wanted to and headed me in the right direction.

Good people to deal with

The customer service was exceptional excellent, he understood the assignment and rendered assistance great.along with solving the problem...thanks alot..

I am very satisfied with the services. You have a very great support team. My issue is totally resolved now.

Great customer support on the phone, friendly and very knowledgeable, many thanks, Keith W

I really would like to leave zero stars but I cannot. Our experience signing up with Bluehost for email and web hosting services has been beyond horrendous. They mis-sold products to us (Jade7719). They then repeatedly sent emails and when we phoned to sort they didnt have a clue what they were doing. Conversations were not recorded, tickets not always logged or logged incorrectly, products deleted when not asked to etc etc. Each call handler told us a different thing, one - yes you can have a full refund, another no you can't etc. I would like to take them to court but cannot as they don't have a UK address - and they cannot tell you where to send court documentation to. Have spent hours trying to resolve and was offered compensation by one call handler - guess what - on another call this was rescinded - and of course they cannot check up on calls as they don't record anything properly. Its simply a joke company that don't want to know. Please don't change to this company if you value your sanity.You are asking me to provide an email on trustpilot which is not possible to do, nor do I want to provide my customer number (you have it anyway in order that the review be verified). So you are simply copying and pasting a response which cannot be followed up by ourselves - yet you have our customer number and cannot be bothered to do so - typical Bluehost - useless.What a surprise - Bluehost fails to respond again - so your response was just copied and pasted, you have no intention of getting in touch or solving any issue!

i put my comments earlier in this form.

Reggie Ann took care of all my needs was glad I was able to connect by phone not by text or email Sometime we need a person

I have been a member of Go Daddy for over ten years and have used them for several URL's and a website and have been very pleased overall with the services.

Managed Support with Bluehost has been super solid! they get on the phone fast and know absolutely everything you will need! Great service!

Short hold time and connect to a live person

I had multiple accounts with multiple websites and needed assistance with password resetting on incognito window using Chrome on Macbook

Bluehost helper Allan made my task easy and quick in getting it done. I am really happy

I have been with Bluehost for many years and have always received knowledgeable and helpful representatives.

They answered the phone quickly and resolved my issue right away. Very fast and friendly service. It’s not often you can actually speak to a person to get help anymore, I really appreciate the quick service. Much easier than dealing with recordings. Thank you Go Daddy!