I needed help transferring my domain from Bluehost, and the man from customer service (I never caught his name because my husband initiated the call) was helpful, friendly, patient, clear in his instructions, and didn't leave until he was sure he'd solved my problem. He really made my day!

We had an emergency situation. I called the customer service number and spoke with Jason. He knew exactly what to do and get me over to the hosting team. I then worked with Payton for the next 15 to 20 minutes to resolve the issue. Both were very professional, friendly, helpful and efficient.

Rochelle was fantastic and was able to help me find my way through the issues I was having and she never got frustrated. Hats off to her for her professionalism…

Tim was amazing! He went above and beyond even helping me within things I didn't know I could do to same time and energy on combining all of my domains' expirations in 2025. Super great on the phone. A++++++

Daniel was extremely helpful, understanding & honest. Highly recommend working with him specifically!

The Bluehost representative was knowledgeable and very interactive in resolving our issues. I can wholly recommend this type of support.

So far so good, they’ve been the simplest service I’ve tried to set up a website with and yes it’s not free but has been worth it to actually have a functioning website with less hassle

The representative Thomas was excellent and help solve all my concerns. He was a professional.

Great customer service. They fixed my problem right away!

Communication

Excellent service. We have been with Bluehost for 15 years and are very satisfied.

we had this go daddy acount for two years, set up experience was very easy and customer service was always very helpful wnen ever we call. We are not using this account any more so e have to cancel it.thank you.

I was bamboozled by a clever renewal process that became confusing to me and I made errors in the renewal process. I called and the representative was terrific, seizing the problem by the scruff of its neck and ironing out all the wrinkles that I had created.

Really lovely customer support

Timothy provided the best help in my security issues and all others. I believe in Customer Service an he was truly the best ever!

My technician Sean was the absolute best. Not only did he fix my billing issues, but he helped me start a new website because I had an existing outdated version. Took his time and never rushed me off the phone, and answered all my questions. If I need to call again, I can only wish to get him back on the phone.

Bluehost DeliversI've been with the company since the Internet was invented. Over the years, they have managed my account professionally - and did not upsell for platforms my company really didn't need. Customer service - a live human on the phone - has always been a positive experience.

Superior customer service...no upselling at all. All questions were reserved and Chris even identified subscriptions I wasn't using and helped to delete them.

The rep this afternoon took her time helping me through a few issues moving my website back to Bluehost from another POS system I had been using for 4+ years. In total I have been with Bluehost as my domain host (3 domains) for almost 20 years and don't see that changing, ever. I can count on them for customer service when I need it, and I do need it.

The agent that helped me was great. His name was Eric, he was knowledgeable, prompt and very helpful