When I first connected with tech support I had a bad experience. When I was transfered to Tech support at a higher level, my problem was solved quickly.

Once we were on the same page we were able to work out my issue. unfortunately it wasn't a result i wanted however I did get a answer and can move forward. Response time was decent and information was abundance.

was fast, and professional they help me to find the issue.

They have great customer care that will respond to your issues in minutes

They are a good hosting vendar to work with

Although, I really much rather prefer voice communication because in part my eyes don't see that well now. So, doing chat is difficult as it is. But to chat on my mobile device just makes it even that much worse!However, aside from no phone support & the fact I had my renewal charged earlier then I had originally expected. My overall experience otherwise with customer support was good since there was an option for me to chat with a real live person who knew good English! They were patient answering my many questions.

GlobeHost very easy and cheap if you want to begin your job online.

I am thoroughly impressed with the hosting service thus far. Every question I’ve had has been addressed with precise, well-informed answers provided by the AI system initially, ensuring swift and accurate responses. When a human support team member steps in, the quality of service remains consistently high, with issues being resolved promptly and professionally. The combination of AI efficiency and human expertise has created a seamless support experience.I am very satisfied....

Quick, friendly, helpful.

They tried resolving issue twice and communicated issue clearly. They have also said that they will inform me as soon as the issue will get resolve. I hope my issue will get resolved.

Excellent. Trusted & perfect respond and swift service. Wish a best luck for support team GlobeHost

They're good and cost effective. I am a customer for around a year now. What I don't like about them is their AI based customer services bot. At times it's really painful and you really want to talk to a real person which usually takes time. Otherwise it's good.

best support

Manuel worked with me with patience and attention throughout the process of trying to resolve the issue I was having with the GlobeHost connection in being able to access and edit my website. Although we could not get it resolved during the service call, Manuel forwarded the issue to another colleague (i.e., Jesus). I asked Manuel if he could help expedite the correction -- which appears he was able to have done -- as the issue was resolved the next day!

Easy migration, low price, high quality

Great technician, her aswers was clear, concise and totally helpfully. My questions was about renew or create new account and she gave me the information and links to evaluate it by myself. The only bad think i can say is the time between answers, looks like she was helping too much people at same time.