GoDaddy

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4.46
Based on 15749 Reviews

5

70.66%

4

20.44%

3

2.29%

2

3.84%

1

2.77%
About GoDaddy

GoDaddy

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KESAVAN A

GoDaddy customer support is one of the best I deal with in the web world! Thank you!

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Manish Roadlines

The service is so easy to use. Not a lot of IT knowledge is required to be up and running in minimal time. With my experience, there was no need to contact customer service due to the ease of use. Initial costs were low and well within a new small business start up's limited budget.

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Mani Ratan Singh

Ryan resolved my email issue quickly, efficiently, and kindly. I was shocked to get such helpful and quick service from a big company - typically you're on hold forever and half the time they don't know what they're doing.

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vivek pandey

The team that works for godaddy are so competent and kind. Very professional, and let you know that they are there to help. Each time I have called, my issues were resolved.

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Dinesh Kumaran

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SUNIL CHOUDARY K

Always a breeze purchasing new domains for my stores.

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Abdul Rajjak

THIEVES. I had a domain registered with 123-REG - a GoDaddy group company - but when I tried to move the domain to my own server, their website threw errors producing the transfer code. Several times I contacted tech support, and the issue continued. Eventually, they advised that no more could be done to assist, and I would have to wait for the domain to expire to re-register it. With no other option, I duly followed this advice, only to find that the domain had been IMMEDIATELY re-registered and was for sale - for an extortionate fee - on 'dan.com' another GoDaddy brand. The domain is now for sale on GoDaddy's own resale site.I tried to contact several GoDaddy and 123-REG managers, only to be blanked.Register your domain with these unscrupulous people at your own risk.

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Raji K

Very friendly and helpful and go above and beyond what is normally expected.

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Abed Sayyed

Mixed. We had to migrate from their own email service to native Microsoft 365 and they were helpful for that and everything worked as it should. But...I have recently had an awful experience with their DNS support. The first-line chap I spoke to was polite but did not know the answer, so referred it to 2nd-line colleagues. His 2nd-line colleagues gave him an "answer" that made no technical sense and they gavce him a link to a page explaining how to do it correctly. We (the first line chap and I) read the article together and agreed that, actually, we HAVE done everything right. So, he went back to the 2nd line slopey-shouldered "fire and forget" muppets who simply said they've answered already (which they hadn't) and to go away. "Sorry, I can't help solve this and they [2nd line] have not given me any more help" was his closing statement.Conclusion: if it's a complex problem, you're on your own and they will cast you adrift. Suggest looking elsewhere.

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Kavi Z

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Lakhan Ailani

Fantastic customer service. The best.

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Monirul Rahman

There lack of knowledge on domain support is extremely frustrating and non existent when it comes to internal routing. There is no escalation procedure until you comply with all their rules which we did, but they refused to escalate so we are still no further forward. If you care to contact us that will be like winning the lottery !!!!!

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ASHWIN THAKUR

Although I don't know the details on how the technology works, Tina made me feel welcomed and appreciated for my business. She explained what I needed to do next in a matter that I could understand. I very much appreciated her support and guidance.

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Mehndiratta, Chirag

If you miss a payment they charge a 112$ redemption fee on your domain. Even if you have been a customer for years. I was offered a redemption discount. I am quite surprised. Thank you.

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Monu Kumar

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Jatinder Thakur

The customer service was outstanding and the experience with the person on the phone was exceptional.

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Shashikant Sharma

I needed confirmation that my leased domain, which was recently transferred from dan.com to GoDaddy, would not be cancelled due to payment trouble. This was answered very professionally and with an understanding of my concern.

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Vasim Dhunna

Really simple to setup and create our own website. Some issues with the blog pages, some published blogs still show in the drafts and complicated to add an Instagram page, but that was mainly a Facebook setup problem. On the whole really simple to use.

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Md Shahnawaz Islam

They simply have the best customer service team of any vendor I deal with. There are no significant wait times, I've never had a single issue they could not resolve, and even suggested things I had not thought of to make our business email and security run better. Big fan, would never go elsewhere.

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International Research Publication

For those times when the automated support or chatbots won't work, you can actually call a human being and get someone that's knowledgeable, easy to understand, and able to help in a single phone call.

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