GoDaddy

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4.46
Based on 15749 Reviews

5

70.66%

4

20.44%

3

2.29%

2

3.84%

1

2.77%
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GoDaddy

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Magentait Hosting

I recently had an outstanding experience with GoDaddy’s customer service that I felt compelled to share. From the moment I contacted them, I was greeted with professionalism and a genuine willingness to help.Responsiveness: The response time was incredibly fast. I didn’t have to wait long before being connected to a knowledgeable representative who listened carefully to my concerns.Expertise: The customer service team was highly skilled and knowledgeable about the technical issues I was facing. They quickly diagnosed the problem and provided clear, step-by-step guidance on how to resolve it. It was clear they knew their stuff inside and out.Patience: What stood out to me the most was their patience. I’m not very tech-savvy, but the representative took the time to explain everything in simple terms, ensuring I understood every step. They didn’t rush the conversation, which made me feel valued as a customer.Going the Extra Mile: The GoDaddy team didn’t just fix my issue; they went above and beyond to ensure everything was working perfectly before ending the call. They even offered tips on how to optimize my website's performance, which I greatly appreciated.Conclusion: In a world where good customer service can be hard to come by, GoDaddy stands out as a shining example of how it should be done. I’m incredibly impressed and will continue to use their services with confidence, knowing that I have such a dedicated and supportive team behind me.Thank you Go Daddy

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Tote M

Technical support personal I worked with was kind, patient, knowledgeable, and solution-oriented especially for someone like me who is not technical. Greatly appreciated their help with how all this works in the backend.

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Rajesh Mitu

I've used GoDaddy for a long, long time and have never had any negative experiences...... all good!

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Bonda Ritish

Frederick was very kind and patient answering all my questions was simply described terms so that I could apply this information on the building of my website

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Manmath Hoge

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Lifetree Server

Ragoo or Raul was a great help to me and gave additional info I didn't even know I needed. Thanks!

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Seema Gupta

Everybody was courteous, friendly and patient with a 76 year ole man who is not that good on computers, thanks a lot

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Ranjitt Khomne

The customer representative mark was very pleasant and such a joy to talk to. Made me feel like a VIP customer

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Blue Rose Publishers

Highly professional and reliable that's GoDaddy. Whenever I contact the company for matter relating to any of my problems, I not only got prompt answers, but I always have satisfying results. so, I highly recommend GoDaddy to anyone who value professionalism.

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Rajesh Yadav

The godaddy account representative was so helpful. Answered all my questions. Resolved some issues he saw that I didn't. So greatful for his help. Thank you.

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Ciesto Solutions

Customer service was helpful and easy to understand. They went out of their way to be of assistance.

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Kumaresan Kumar

Awesome, friendly customer reps who know what they are doing.

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Pallavi Agarwal

Had the pleasure getting a great representative on the phone that not only understood and empathized with my problem, he went above and beyond to make sure I was satisfied as a customer. His name was Matthew and he is the reason I will be switching back to godaddy from bluehost.

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Madhhu sudhan

We have been with GoDaddy for over 20 years --- had some gal create a new website for us at great cost and she created it on square space, where you can never get a person on the phone - it's all through chat, when I learned they could not migrate it to Godaddy, I didn't care because of the great customer service Godaddy has given me over the years.... I signed up and paid the money for GoDaddy to create our new site that is still pending (only because my Mom passed) because that money is well spent because I ALREADY KNOW GoDaddy knows how to take care of their customers and are always there for me!!

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Kedar Palshikar

Shawn made my experience great. If he help you, you will have a good experience

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Deep Creative Solutions

My wife spent three and a half hours on their customer service chat, repeatedly stating her problem to agents, only to be referred to A.I chatbot, only to state the problem again, where it is picked up by another agent and sent back to a.i.- Are there any consequences for these employees simply hanging up on a problem?- Why must the problem be restated ad infinitum, isn't there a history where they can see the problem. We were polite the whole time and were given the run around presumable for no other reason than the employees didn't have an answer to the problem, it's simply too easy for them to flick you to a.i. I think it's the worst customer experience I've ever seen.

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Anant B

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Dilip Kanade

I was buy some domians from godaddy account when my domains started rank then godaddy team suspend my account and take all domains and relist domain on high price so my opinion is that if you want to get secure bussines then you want to move other compeny like as hostinger and namecheap etc

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Nirmal Patel

These guys are absolute thieves!! Never register your domain address with GoDaddy. We lost our domain name because of their stupid mistakes and I don't even think what they've done is legal.1. Domain was registered up till 24/7/2024 and they emailed the client in March 2024 saying that their domain name is up for sale.2. Domain was up for renewal and no emails were sent. Early July they sent an email saying that the card payment needed to be updated but nothing about domain expiring.3. Domain expired and client noticed it 23/8/2024 (30 days later). So, we renewed it yesterday for 5 years and they took around $103 AUD from the clients bank account. However, the domain didn't renew and got stuck on expired. We reached out to them 3 times on live chat and got told to wait 12-24 hours.4. Today 2PM AEST time, we called them and none of their staff could resolve the issue and asked us to wait till 6 AM Arizona time for their Headquarters to come back to work. During this phone call, I tried to renew the domain via PAYPAL for 1 year $23.95 AUD and payment went through. But this time the domain address completely disappeared from their Domains dashboard. Even their own staff on the phone didn't know what happened and where it went.At 6PM AEST i called them again and this time they said there is another provider/registrant who got the domain name (drop.com.au). So, we raised the question of, how on earth did this person got the domain name when they didn't have the transfer code, access to clients email's, and approved transfer (.com.au domain extension). My client also had 2FA installed so she had to sign me in to have a look so they bypassed 2FA as well.GoDaddy did nothing about it and asked if I wanted to dispute...like it matters when it's all over.So, basically these thieves took our $103 + $23.95 AUD and the new owner got the domain and also paid up-front for him/her for 6 years.We had a look at the activity logs for the emails and no one else has signed in. This leaves with only 1 possible option. Someone from GoDaddy internally stole the domain address or/and allowed the transfer.

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Sathish Kumar

As a long term customer of GoDaddy, and having a portfolio of domains and websites, predictably I occasionally need some personal assistance. Skillful customer service operators are priceless at these times and GoDaddy's Mr Sheraz is one of their best. Since 2008 I never been disappointed with the service I have received from GoDaddy.

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