It's very easy to buy or renew a domain/hosting.many promotions are given

Awful. Attempts to migrate an existing website failed miserably as did support. Obtuse answers for everything and zero results Moving on.

Good job Abdelhadi !

My experience has been very gratifying since I have been treated with patience and efficiency by the operator.Thank you so much.

The WordPress service in Big Rock has made it much easier for me to create an online store. Thank you very muchAnd thanks to Emily from customer service, she was helpful

fast and nice GUI

A good package price wise. Needs a more robust a i

All I can say, is Big Rock is a great hosting service, glad I use it after it was recommended to me.

I'm incredibly grateful for the outstanding assistance I received from [Agent's Name] at Big Rock. Their help in syncing the DNS for my website was invaluable, and they handled it with professionalism and efficiency. Their expertise and willingness to assist made the entire process seamless. Thank you for your exceptional service!

Big Rock is truly a unique platform with excellent built-in AI features.

Big Rock Hosting Service Review: An Exercise in FrustrationI recently transitioned all my websites to Big Rock for hosting and even purchased several domains from them, only to be met with a deeply disappointing experience. Their customer service is, frankly, abysmal unless you’re looking to earn a degree in web hosting.Customer Service: A NightmareBig Rock’s lack of contact numbers is the first red flag. They boast a 24/7 chat box for support, but all you get are written instructions. This so-called "support" feels more like an online tutorial than actual assistance. You're essentially taught to solve issues yourself, turning a simple query into a frustrating ordeal. By the time you’re done, not only do you detest the chat box, but you also grow to resent the company as a whole.Non-Responsive LeadershipI even reached out to the CEO in hopes of finding a resolution, but received no response. Having spent my life in the business world, I know the importance of responding to service issues. This CEO appears to be completely detached from customer concerns, which is unacceptable.False AdvertisingBig Rock’s advertising is, in my opinion, not worth the paper it’s written on. They promise a seamless experience but fail to deliver on basic customer service. The saying "you get what you pay for" rings true here—they provide the hosting infrastructure but offer no real help beyond that.The Bottom LineIf you’re not interested in obtaining a Master's degree in IT and website management, I’d strongly advise looking elsewhere for hosting services. Find a company that offers genuine help and customer service. Big Rock provides virtually none, leaving you to navigate a frustrating mess on your own.In conclusion, don't just walk away from Big Rock—run. Their lack of effective support and misleading advertising make them a poor choice for hosting services. Save yourself the headache and find a provider that truly values their customers.

I am incredibly pleased with the outstanding support provided by the Big Rock support team. From the moment I reached out, they were prompt, professional, and exceptionally helpful. Every question I had was answered thoroughly, and every issue I encountered was resolved efficiently.The team's technical expertise and dedication to customer satisfaction are truly commendable.

very easy and power full bulider web and application

The tech support really helpful. I make the mistake myself, but Richie helped me to fix all of them. Very appreciate.

My problem was quickly fixed through chat assistance. Admin panel are easy to navigate, modern. There are plenty of tutorials how to do things by yourself, I found some of them outdated but it does not affect my overall rating because the problem was solved by support very quick.