BigRock

501, North Wing IT, NESCO Complex, Western Express Highway, Goregaon(E), Mumbai 400063, Maharashtra, India.
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4.44
Based on 12510 Reviews

5

73.60%

4

16.67%

3

1.01%

2

5.80%

1

2.93%
About BigRock

Domains, Hosting, Websites

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BigRock
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Anil Kumar

Forget Kinsta, Siteground, Goddady, WPEngine or any other hosting provider because Big Rock is not only the best but extremely good value for money.They're one of the BEST. Extremely great value for money!Their Hpanel is very intuitive and I love to explore it everytime I login. Their analytics and resource usage is very informative and easy to navigate, which also helps me see my site's resource usage of every minute. I can track IP addresses easily, and do all the good stuff right from there.Big Rock IS really the BEST!!!

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Sumit Pawar

Really good customer service specially Mercedes

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bharatkumar morvadiya

The attendant was very kind and solved the problem

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Aarush Tm

Their customer service?Where do I start without writing a novel?SUPER friendly!!Sincerely worked to resolve my issue with GREAT patience to help me step by step. It was almost like they were here in person. (And that’s not hyperbole.)Very short wait time waiting for a representative. I was actually able to communicate with the same rep. the next day, which was nice. Kind of like calling the same friend back for help. I’ve worked with the public and customers for many years, and these folks rocked it!!!Note: I just read the part about not receiving “an incentive” to write a review. Well, I DID RECEIVE AN INCENTIVE, to write my review! My “incentive” was the fantastic customer service I received!!!!Possibly the absolute best customer service I’ve ever received in my 64 years!My learning curve is huge, and my financial situation, not so much. Big Rock is a perfect fit for me!

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Fiddlewood Solutions

I contacted support because my WordPress was showing a critical error. Andrius is very professional and friendly. He helped me resolve all the issues quickly.I highly recommend Big Rock. And thanks Andrius!

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KARAN BHANGAY MR

Amazing and insightful communication from the support. The actually saved me from being scammed by phishing senders.

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DOMAIN ADMINISTRATOR

Took the black week deal today, great price.I thought for this price there are some bad things, but its great so far.

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Garry Singh

The support team was prompt in addressing my issue, and I appreciate the quick and efficient assistance provided.

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Shabeeb Rahman K

I've always been impressed with the customer service at Big Rock. Today, while dealing with an unusual situation, Sasa assisted me and solved my issue in less than 15 minutes. She was professional, courteous, and direct, making the whole process smooth and stress-free. I truly appreciate her efficiency and clear communication. Big Rock’s support team continues to exceed my expectations.

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Muhsin Iqbal

Shifa was wonderful! She helped me very much with a complicated problem.

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Nitin Mane

Really great help! I would highly rate this customer service rep. They did a great job walking me through the problem and not to mention knowledgeable with a quick email response rate.

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Arhaan R

Protect your wallet with ho.stinger.I had a few websites with their plan and was renewing one of my domain names for a year. ONE YEAR. But their system somehow changed it to 3 years and I got stuck with the bill. I tried contacting their support, which by the way, every time there's an issue with any of my websites, their solution is to upgrade.Well they said that "we're sorry but no refunds" and their solution was "you can resell your domain name".It's their lost, as I'm moving everything as it expires to another hosting company.Bad service.

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Amit Kumar

They have great customer support and especially "Emanuely" because she is very professional and quick. She solved my problem within seconds.

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SOFTWARE, REDBYTES

The chat tool is awsome, and the guy who resolve my problem too

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EsziworkN Admin

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Kala Z

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Ankit Ajmera

Great Experience Very Good

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Shinoop S P

best hosting services around the little world.

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Subra Chinnu

best hosting services around the little world.

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Atharva Mn

I had a very disappointing experience with Big Rock for Magento hosting. I purchased their hosting twice, but it didn't work properly. My website wouldn’t load after migration, and their support team offered no real assistance. When I reached out to support, it was a terrible experience—they struggled to understand the issues and kept trying to convince me they could help but ultimately failed to resolve anything. Their chat support service was especially poor.

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