You helped me with more than one problem very quickly, thank you

Customer support Rizka had been very prompt to answer my questions

This is clearly a scam group. My payment order number H_15094413 is for a domain service that I haven’t used in a year. The renewal of the domain does not require customer consent; they only send a notification email as a formality. After that, if the domain is not used, they do not issue refunds, and I can't even delete the payment information I’ve entered. Everyone should be wary of this scam website.

1000 Mahalo's for hiring such a wonderful employee who has amazing attention to detail and stellar customer service skills all of my questions have been answered and as a board member of our non profit i feel secure in our boards decision to move our business to Big Rock saving our community money and having a positive progress forward! Rokas did a phenomenal job representing your organization! Mahalo from the Big Beautiful Island of Hawaii

Big Rock support and service is great and appreciable.

Big Rock very easy and cheap if you want to begin your job online.

I am thoroughly impressed with the hosting service thus far. Every question I’ve had has been addressed with precise, well-informed answers provided by the AI system initially, ensuring swift and accurate responses. When a human support team member steps in, the quality of service remains consistently high, with issues being resolved promptly and professionally. The combination of AI efficiency and human expertise has created a seamless support experience.I am very satisfied....

I had a fantastic experience with the online support team! The representatives were incredibly polite and supportive, making me feel valued throughout the entire process. They listened attentively, addressed my concerns with patience, and offered clear solutions that resolved my issues quickly. It's rare to find such dedicated and helpful customer service these days. Highly recommended!

Big Rock stands out as one of the best hosting companies, known for its unbeatable combination of speed, affordability, and customer support. With reliable uptime, a user-friendly control panel, and powerful performance, Big Rock caters to websites of all sizes.

Well, I've been using Big Rock for 3 months. I started communicating with them before having my blog; they were already angels. They helped me take my first steps, addressing the smallest things I didn’t understand about WordPress, the plugins, my website development and email issues. Sometimes it was so hard that they provided me with moral support without me even asking. What I love the most about Big Rock is the customer service.But I cannot overlook the quality of the platform. Because not only is it cheap, but it’s also user-friendly, and they have many resources on all the issues that you might encounter in your journey, even the weird website issues that almost make you cry and give up.I'm so proud to be working with them.I'm glad. People told me on YouTube that Big Rock is a great choice. I tried it and don't regret it. Now I'm just here to share my experience with someone else who might need a review before deciding. If you want a hosting service and want to put all the chances of success on your side, no matter what your needs are, I recommend Big Rock.

Using the Big Rock AI website builder has been a life-saving experience and removed frustrating years of looking for website developers

My time at Big Rock was great, their prices aren't bad, and they allow a decent amount of customization. When I finally grew my service enough to switch to another hosting provider, they make it very difficult to switch. Theres no way to approve domain transfers ahead of time, they don't allow you to export DNS records, & hide settings that are avalible from other providers.

Amazingly helpful and great level of understanding. Support is all you need as beginner as well as a Pro blogger.

very usefull and helpful for me

Quick, friendly, helpful.

Their service team was incredibly helpful and responsive, answering all my questions quickly and solving my issues with ease. I highly recommend Big Rock for anyone looking for reliable hosting and excellent customer support. Thank you, Big Rock

I'm guessing the high score here comes from endorsed and/or fake reviews. The hosting is complete garbage, one of the worst I have used, with customer support that is going to do everything except give the refund for the low quality of service provided. I had my websites down for 15-30 minutes every 3-4 months. 99.9% uptime - maybe in their dreams. One time they changed my server (& IP) without notifying me - causing major issue with Cloudflare. Simply pure nonsense. Disastrous experience.

Excellent expertise, friendly service, and efficiency."