all the time i need , Big Rock help me, they are excellent

The problem was solved within minutes. Thank you for bringing my website back! I don't have any technical knowledge, so Fajri's ability to resolve my website issues was a tremendous help.

Great support service, always support team keen to help and no time delays. I'm happy that I sign up with professionals

Good service

Jenevie was incredibly helpful! I mentioned that I didn’t know how to set up my DNS settings, and she handled everything for me in just two minutes. Huge thanks to Jenevie!

The process of building a website is not complicated even for a newbie.

Amazing team. Quick Response time. Very considerate am humane treatment, especially Vania is the best. Big Rock is just the place to be.

Very fast and quality service Thanks !

Fast and a good solution for my problem.Thank you

Excellent service, responsive and superb handling.

The experience was great in that we tried finding solutions together. And I hope it will support you to get new solutions such as migrating website from Big Rock account to another different Big Rock account. TKS YOU.

Saw too many ads, checked too many reviews and shifted from HostGator to Big Rock. From last 3 days trying to unsuspend my hosting account which got suspended as 1 website out of 12 was causing phishing attack / fraud. I am a developer and host many client's website on my hosting.As a result, they suspend complete account effecting all my clients due to that one website. Now I am asking them to delete the websites they want and making the hosting live as this is effecting my business. But they are asking registration proof of 3 websites.Never faced this issue in 3 years on HostGator that I faced in one week on Big Rock. There abuse team took 3 days to reply what documents they need to unsuspend the account, highly unprofessional royal team who have no time to reply the tickets.Please refund my payment, so I can have piece of mind by staying away from you.

Amazing support by the customer success members. They stay connected for long unless your issue isn't resolved!

fast response to solve the problem

The Agent handling my issue was knowledgeable and quick to resolve the problem that I had.

I have been with Big Rock for 7+ years, recently I had to transfer a website to Big Rock internally. They were ZERO help, their server can't handle a simple ecommerce website upload. Their limit is 100gb and the site is only 50 gb. File manager and FTP failed, they said they are working on the server issue they have, site is down from 2 days. Living in 1990s...

Anne, is the best service provider thanks!Big Rock

I love the service and the simplicity of the platform.

Thank you to Aymene from the Big Rock Live Chat Support TeamHe kindly assisted me today with several technical problems I was experiencing today. He was patient, knowledgeable and resolved several technical problems within a reasonable period of time. This is the best technical support I have ever received from an online service provider.