Hi, I would like to thank Miss Sasa for her support. And also the entire Big Rock team who helped me solve a problem that had been bugging me for two days. Thanks again.

very interesting, affordable and easy to use

Wonderful customer service! Ian was very patient and kind - I appreciated the professionalism and the courtesy as he helped to resolve my login issues. Great customer service and I would highly recommend Big Rock to anyone needing hosting services.

Big Rock, one of the leading website builders and service providers, serves its customers in a way that we need

Prompt response

Technical support helped to restore the website. High speed. They assisted and provided consultation. Huge thanks!

Extremely enthusiastic and professional in resolving my website loading issues. They were quick to respond and provided effective solutions, ensuring everything runs smoothly now. Highly recommend

fast and cheap, like my mistress

Rafael from Big Rock helped me get my money back from a refund, no questions asked, very fast and professional.

Kodee from Big Rock gave excellent service. I had a problem and was given multiple options about what the problem could be. Kodee then helped me narrow it down and I believe that I was able to fix the problem with their help. The professionalism and kindness were great too.

Speed for answers. AI + real human support online.

My problem was solved and it was good service, thanks.

Rafael is excellent. I really enjoyed being served by Rafael.

I noticed 503 error on all my sites and decided to chat support to have it fixed. I love the prompt response from the moment I chatted to being eventually referred to a specialist named David who helped me fix this ASAP.I am particularly happy the two persons that attended to my complaint were very timely with the solutions even while executing the solution offered, the challenged I encountered they helped me tackle and the issue was resolved in a timely matter.This is not the first time I have chatted Big Rock support and each time the support is timely and superb.Thanks for being a good hosting provider. I deeply appreciate.

It had been several months since I had accessed my website. Yesterday, I logged in to Big Rock to access it. The user interface had changed significantly, I found it difficult to locate website manager. Kodee was a tremendous help walking me step by step to solve my problem. The chat service is a tremendous asset to Big Rock. Thank you for offering it!