1 year passed when I posted bad review. With main projects moved to less expensive and more productive hosting recourse, but left few less important and testing projects on lower level cloud service which is so slow no matter all advertisement of their high recourses. The only good thing of this service is dedicated IP. Checked their promotions and decided to go with even lower level offer with lower price and I guess same performance as more worse I think cant be... After contacting customer service they said yes, you can go for our offer, but we will deleted all existing data and you will need to everything setup from new by yourself. Or they can do everything in 1 click by themself but they will; charge 3 times bigger price!!! What? Why? Is it a normal customer service practice to extort the customer this way? Everybody who is new to Big Rock please reconsider choosing this company not to get in their trap and false customer service. p.s. we have been their customer for 8 years, but I guess it will be the last drop leaving them.

Tasnim made my experience with Big Rock great today! I received help instantly and they immediately knew how to deal with the issue I experienced! It's always nice to meet capable support agents!

Super excellent technical support

Big Rock provides excellent service. 24/7 support. The offers, support and ease of use make them the best on the market.Definitely highly recommended and I will continue to use them to boost my business and get closer to my customers.

Big Rock is really user friendly. It has a video and explanation for each and every thing in the platform.The customer support is really quick to respond and incredibly helpful.Loving it so far.

I was impressed by his professionalism, patience, and helpful nature. He possessed a deep understanding of the subject matter, making it easy for him to grasp my concerns and provide effective guidance.

The page is not easy to use, it has a lot of defects, you have to install and uninstall things, the basic things like adding a link.The only good thing is that I got support and fast answers from the staff.

Great Hosting! Great value!

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Best Plateform for hosting a plateform

Thanks, It's always a great experience to have somebody to help with the service and Ayrton was very helpful and patience with the problem I had redirecting so Thank you once again Ayrton!

Excellent products and tools at excellent prices.

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thanks for the great work

My Big Rock experience was fantastic. Big Rock support team is a highly trained and helping .

good, simple

They were very responsive which I appreciate it. Currently using Big Rock to manage multiple domains. Very happy with the service so far.