hosting is best for me i appreciate his services

Very reactive and trying to find the best solution to help me. Thank you for your help Amir!

At WP Innovators, we’ve worked with various hosting providers, but Big Rock has truly exceeded our expectations! ??From blazing-fast performance to rock-solid uptime, their hosting solutions provide everything we need to power our WordPress projects efficiently. The intuitive hPanel makes site management seamless, and their one-click staging & site migration tools save us hours of manual work.What truly sets Big Rock apart is their exceptional support team. Every time we’ve needed assistance, their 24/7 live chat support has been quick, professional, and incredibly helpful. They go above and beyond to resolve issues, ensuring that our websites run smoothly without a hitch.If you're looking for reliable, affordable, and high-performance hosting, Big Rock is the way to go! ?? Highly recommended for agencies, developers, and businesses alike.Thank you, Big Rock, for being a game-changer in the hosting industry! ????— WP Innovators ??

thanks for Amanda, she helped me a lot.

One of Big Rock's standout features is its affordability. The hosting plans offer excellent value, providing robust features at a fraction of the cost of competitors. This cost-effectiveness is particularly beneficial for small businesses and startups.

I highly appreciate the information and trouble shooting provided by the team member. It was prompt when the experienced team member took over.I got needed information with sufficient screenshots to understand where the problem lies. Very satisfied with the support.

The person who helped me was Karin. She did not hesitate to go straight to the problem and gave me the best solution. Love it!

I am a student working to discover the world of web page writing and I find working on Big Rock to be easy and support is always helpful.

Super november and Easy

Big Rock Web Site Service(s) are very good.Tool usage is friendly.

Manuel is an amazing customer service guy

Practically it has everything, such as extracting a website from another site, its ease of installing WordPress, administration of WordPress plugins, it also has its own templates, etc.Its transparency and is always innovating.

Big Rock is an exceptional web hosting platform that delivers reliable, fast, and cost-effective services. With a user-friendly interface and a wide range of hosting plans, it’s ideal for both beginners and seasoned professionals. The platform boasts impressive uptime, ensuring that your website remains online consistently. Its fast-loading speeds are backed by advanced technology and a robust global server network. Big Rock’s customer support is responsive and available 24/7, offering expert assistance whenever needed. The platform also includes easy-to-use tools for website management and development. Their affordable pricing plans make it an attractive option for anyone starting a website

Very willing to understand and solve my problem. Great experience.

Afwul minecraft servers The minecraft servers unplayeble i payed €12 for something that crashes each 10 minutes while only having 5 people online with 2 plugins and using paper

Aisyah was very helpful and quick to respond. She explained everything clearly and made the process easy for me. Even though bulk domain purchases weren’t available, she guided me well and answered all my questions. Great support!

the person who assist me to resolve my probleme was verry professional and fast

perfect and best I used it was amazing

I purchased a hosting plan and domain from Big Rock a year ago, assuming auto-renewal was disabled . Unfortunately, after a full year of inactivity, my domain was automatically renewed without my consent its not my mitake hoting active my auto renewal by it self , and Big Rock refused to issue a refund. This experience has left me deeply frustrated.When I initially signed up, I explicitly disabled auto-renewal to avoid unexpected charges. Despite this, the domain renewed, and Big Rock’s support team cited their "strict 30-day refund policy" as the reason for denying my request. They claimed that since the renewal occurred outside the refund window, no exceptions could be made—even though the charge was unauthorized.What’s concerning is the lack of accountability. Their support agents were unhelpful, offering no resolution beyond reiterating policy terms. This rigid approach ignores customer intent, especially when auto-renewal settings seemingly malfunctioned or were overlooked. While Big Rock’s services are generally affordable and user-friendly, this incident highlights poor transparency in billing practices and inflexible customer service.Potential buyers should beware: Double-check auto-renewal settings for both hosting and domains (they’re often separate), and monitor your account even after cancellation. Big Rock’s refusal to address unintentional renewals feels exploitative, prioritizing profit over customer trust.In summary, while their platform works well technically, the refund policy and support responsiveness need urgent improvement. Proceed with caution if you value flexibility and transparency.