Tiwi is very good support, she does a great job and helps with everything

I had a serious issue where my domain name was being used to create a website that didn’t belong to me. I reached out to Big Rock’s support, and Pedro handled my case brilliantly. He quickly identified the problem and resolved it in no time, ensuring that I could rightfully use my domain.His professionalism, efficiency, and clear communication made the whole process smooth and stress-free. I truly appreciate his help and highly recommend Big Rock’s support team—especially Pedro—for their outstanding service!Thank you again! ??

it was set up in one night and then I could edit my website after, including photos of my projects as i went.

I cancelled my account over 8 months ago and they still charged my account and refused to give a refund for a service that wasn't being used.

This really a friendly trustworthy and effecient website

easy and to the point help with fast response!

Thank you very much, Benas! The problem was solved fast and efficient.

She solved my problem and is very cooperative.

Was totally worth the price,great customer service when you get stuck or things don't function right.

fair, fast and feature rich web hosting

The quick response in chat makes it easy to recover a failed site that happened so quickly. They were able to give accurate and precise instruction to resolve the problem. The site staying down would not be an option for any period of time.

Fast and accurate service. Very helpful and would recommend your service.

Migrating over form a small business private hosting service to Big Rock has been nearly a breeze. They handle a lot when it comes to moving your domain. Once moved i found building my website and managing the changes far easier than any other platform. The help and support is some of the best i have ever experienced and their AI support bot makes you feel like you connected to a human, who by the way actually knows how to help and solve nearly every query I have had. I have now begun to recommend Big Rock to everyone I know if they are feeling frustrated or challenged with their current web hosting or management system.

Great >>> straight and to the point answers and guidance, since i dont have time to waste considering i've wasted enough time trying to resolve my issue and trying to get more insights and resolutions since my goal is to get up and running with my web-page.

Worst service in the world! I do not advise you to use it! They blocked my hosting tariff without notifying me. I have been waiting 35 hours for unblocking, my 60 sites are not working and I lost a lot of money because of them

He was smart, helpful and highly cooperative, it was a pleasure working with him

Big Rock is my top web hosting company, great customer service with AI fixing tools, speed is nice and they have all tools to start up your online business.

Just works. Zero hassle.

Jose gave us an awesome, quick and technical support. Everything was resolved, we had no further issues. Also the very polite, straight to point and funny approach to the issue (with emojis and easy going conversation thru the chat) made us feel very comfortable and actually trust Big Rock support. ??????