I'm mad at myself for waiting so long to switch from namescheap. Big Rock has simplified what used to be a very complicated and frustrating process. The platform is easy to use and the support videos make building a website a breeze. I feel like I now have a secret weapon.

The best thing about Big Rock is that their Helpdesk is intuitive and immediate. When that doesn't suffice, they provide chat assistance with experts who solve the problem. Thanks to Big Rock, I have no worries about getting a resolution.

Analyst Bruno has already helped me twice, actively resolving issues or providing immediate answers.Thank you Bruno

I spoke to many at Big Rock since morning and no one could solve the issue regarding a payment not going through. By the end of the evening I got back to Big Rock live chat again and here came this lady who solved the issue in minutes. Big Rock needs more employees like this one Thankyou !!

I am new to your platform; I am moving my website from GoDaddy to Big Rock. Every time I had a problem in the last two days, I had quick and effective help from your Tech Support staff, Kode in this opportunity

very good experience, thank you Abdelbari

Many users find their experience with Big Rock great because of the following reasons:Affordable and Reliable Hosting – One of the most budget-friendly yet reliable hosting providers, making it ideal for beginners in blogging or affiliate marketing.User-Friendly Interface – The control panel (hPanel) is easy to use, even for those without advanced technical knowledge.Fast Loading Speeds – This is crucial for SEO and user experience, especially for mobile users.24/7 Customer Support – Their support team is responsive and available via live chat at any time.Free Domain & SSL – Many plans include a free domain and SSL certificate, helping users save money.

My concerns were addressed properly and Myla provided the solution without hesitation. It was a very pleasant customer service experience.

very bad support, they canceled my hosting after to much workthen asked me to give him screenshot of my credit card and my vcc name of support : salma

You need to understand that the customers who contact you are typically developers. If they're asking about something, it's probably a problem with you, rather than a problem with the customer.If they're asking for an agent, not an AI, it means they need technical help.I was treated with respect for this and the best response from Michelle.It's not a hard thing to do.Every agent in your company should emulate her.

The quick help.

Edgardo is a great advisor; he solved some issues I had with creating new email accounts.

My name is Liaqat Awan. I am owner of a IT Institute and freelancer, I am happy to working with Big Rock. Its services are more quick, and display is much better and user friendly. I recommend it 100%.

Had some issues with our domain and Lukas quickly guided me to resolve the issue. Thank you!

She did her job perfectly and fixed all the errors on my website. Very good support!

Anne provided excellent support, she was patient, knowledgeable, and quickly resolved my issue. She also followed up to ensure everything was good. Great customer service!

they still have humans to help when the AI chatbot fails.Thanks Ed.

You understand my problem and helped me where to check my balance amount.