Myla you are awesome...

Big Rock has a good and very realiable customer support.

They were very helpful and knowledgeable, getting Answers that I needed to get me through the process.

I had a great service experience for days with Kodee from Big Rock, he was so helpful and very accommodating in addressing my concern. He really made sure that my problem was properly solved. It was a great relief on my part!

I had an issue with an unexpected domain renewal charge, and I reached out to Big Rock's support team for help. I was lucky to be assisted by Reyza, who handled my request with professionalism, patience, and efficiency.The entire process was smooth, and thanks to their quick response and willingness to help, I was able to get my money back without any hassle. It’s rare to find such excellent customer service these days, and I truly appreciate the support I received.

Ian helped me in the best way possible to solve my problem regarding login etc.Thank you Ian!

He helped me sincerely and caringly.

Great, Fast and Significantly Helpful service. Very helpful.

I needed help with my website as I was having issues with my mobile and desktop versions sinking together. Tomas on their chat provided great help and instruction that showed me how to correct my problem. He even sent me a video with my website with steps on what needed to be done. His customer service was excellent and Big Rock has been a great company for my website!

I had a technical issue related to email and DNS settings, and Kirbv from the support team was incredibly helpful.He patiently guided me through the process, explained everything clearly, and went the extra mile to make sure the problem was fully resolved.Great support like this makes a huge difference — thank you, Big Rock!

I've had an amazing experience with Big Rock! Their customer support is outstanding—always quick to respond, friendly, and super helpful. The hosting services are reliable, fast, and affordable, making it a great choice for beginners and professionals alike. Setting up my website was smooth, and any issues I faced were resolved quickly by their support team. I highly recommend Big Rock to anyone looking for a reliable hosting provider. Keep up the great work! ????

Fastest most affordable hosting on the internet - MAAT.Family

Good to go with Big Rock

My support representative was David, he did a great job explaining details about my legacy site and how to update it. 10/10 service.

one day they start to charge me for a lot of different domains until i remove the credit card from the website, they said it was somebody to hack my account. them they block emails account from my account because they said it has been used to send spam, now the suspend one of my domains because they believe it was a fake shop. Technical support is the worst you start an email, and you will receive a response from 10 or more different persons, and you have to explain over and over again every time what is going on.... and days after that there is no solution and again you have to explain every day to a different person what you sent in the first email.....

Great experience, had full knowledge of the problem, solved quickly. Very good.

I Would Like You Thank You Beacuse Your Support Really Greate Help..The Way of Your Explanation With Screenshots Iam Really Happy with Your Support..

polite and helpful