Big Rock’s customer service is absolutely amazing. They are so knowledgeable, quick and very patient. I would recommend Big Rock to anyone.

I do not have much to say. I believe that even if they paid me to change companies I would not change. Big Rock's entire process is continuously optimized intelligently

Big Rock is best for uptime and customer service. I am using it for maybe 8 years. It is also fast for the price.But it can IMPROVE the SPEED with a little price up.It is personally my opinion.

Unfortunately anav-luganese.ch is corrupted again, I have to terminate the contract, your servers are too unstable for professional use. You can refund my themoney since you give the 30 day guarantee.

The process of getting started and setting everything up is going to be long but the process so far has been really smooth!

I transferred my site from another hosting to Big Rock hosting and found a big differenceWhere I found it in Big Rock hosting technical support and simply moved my site on my behalf

I was lied to, decieved into paying more, the rep nevwr acknowledged his mistake instead kept blackmailing to pay more. I have all the screen shots of the conversation and ita all going to linkedin

They are very professional and helpful. Big Rock and Teams help you to achieve your personal digital journey. They are cost-effective too.

Exceptional customer service combined with a great interface and low prices makes Big Rock my number-one go-to for WordPress hosting. I have nothing but positive feedback ....

sometimes works perfectly, sometimes doesn't work at all. I have Shared Cloud "Professional" plan - it is not stable, not for professional use. Customer Service very kind, but usually they are fixing issue temporally - it works for short time, then again website goes down.I have to contact Customer Service every day, this is not the way I want to manage my website

I like the speed of my website, and the very complete system management of your website, the only thing that i think they should get better it's the support for Latin America

Awesome Website to maintain our website domain and manage our domain and hosting it with one click. Best user friendly

I wanted to transfer a website from another host to Big Rock and it was quick and very easy to do with the online help that is provided. Definitely recommended :-)

Yes i was waiting last 46 hrs for my migration request... They still tell me "don't worry we're interested" they lie obviously... This is torture to me! im stuck here, and im waiting last 46 hrs do nothing...49. hrs and same: nothing!UPDATEIn fact, the problem is that there is a system like "we will respond to you by e-mail" for people who want "live support". If I want an e-mail, you already offer that option to me in the first place...It turned out that I was sent an e-mail saying that the migration was complete at the 36th hour, and because I missed it, I waited another 28 hours and spent it by asking the live support from time to time. I have more than 20 websites in total, e-mail can be overlooked very easily... Also, the interesting thing is that the friends in the live support are not informed about it. If they knew, maybe they could warn meAll in all, the transaction is ok but I can say this: Black Friday 2022 was really Black for me

Awesome Hosting with easy to use dashboardPricing is much better Comparing to other hostsCustomer Support Reply Quickly And Fix all Your ProblemsI would Recommended to all people who working in web dev as well

Today just after renewal before 2 days I was trying to resolve an error for client. But, I got the worst experience with Big Rock which is never before. I believe they are very quick and responsive but I can see with the increasing number of customer they cannot handle it. I do not recommend Big Rock to anyone, please stay away, they cannot handle more work load. I think I made the mistake by renewing it.

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