Had a wonderful person helped me eventually with my problems all fixed. Thankyou

Great company. Great support! You should gave all Supporters a raise, there are you 24/7 sales/wo/man (in a good way)

OVERALL EXPERIANCE WITH Big Rock IS GOOD BUT CHAT SUPPORT IS VERY BAD AVG REPLYING TIME IS VERY LONG.

It has better and secure hosting plan. Moneywise it's plan is expensive but it provides good servicesupport.It will be better to get direct contact no for accessing the customer service for solving the problem easily.

The client support system is excellent.I think it will be better if you launch a reseller plan.Thanks.

Have been using Big Rock from very long time and we have very good experience, we have designed and hosted around 10s of website and 100s of emails we love the products let it be email - hosting - domain and also price for the same is better then all other cos Thanks

Honestly, Big Rock has great client support. They are friendly and always willing to help. Compared to other hosting companies, Big Rock has proven to know their stuff and be willing to help when needed.

5+,5+,5+,5+5+.

website loads faster, just having trouble logging into cpanel/hpanel from different devices. Or else it would have been a 5 star experince!

Thanks for saving us in our thesis. Amazinggg!

They have the answer to my doubts, they really listen to me and most of all, their service is been the best I´ve found for hosting and the price really worth it.

My website data is gone. I cannot access my websites. Backup files are also empty. This problem has existed since Big Rock changed its interface. And I think this change is caused by a problem that occurred during the process. I will have to make a website from scratch. This is very bad.

I think it is an Excellent Hosting Service. They offer a lot of Storage, 100 GB. Load Speed is Blazing Fast "LiteSpeed" is very important for a Google Ranking Factor, or find a techy guy that is really good at removing any extra data, etc. And they Do offer 24/7 chat or email. It is okay. And you can also upload many, many websites or subdomains; they have FREE Weekly backups, etc. By Far One of The BEST, if Not The Best Hosting Company!!! I have Hostgator, which is okay too. But Hostgator spends Tons of Hours on The Phone when I need some help with my websites.But I was looking around for a Black Friday special. For hosting several of my websites. Maybe 3 or 4. I have a couple more on Weebly, which actually loads really fast.Although I have studied S.E.O. for 15 + years, I have difficulty when it comes to transferring file data, etc. Yes, they have instructions on doing this, but I prefer a professional to do it. See, I have been a plumber for many years (40) and have seen many mistakes that DIY Homeowners make. Well, to make a long story short. I would like it if they would transfer the files instead of giving an Instruction Manual. And if they had a phone number here in the U.S.A. Or Outsourced to someone in the Philippines. Practice Peace, Practice LOVE. Practice Random Acts of LOVE and KINDNESS. Be That Which You Wish Others were like to You. "Create It"

Awesome costumer service and excellent hosting plan!

First Interaction and the domain registration service is fine.