I just started with Big Rock... And so far they go above and beyond helping to make sure your site is up and running I definitely encourage anyone looking for a great host company to use Big Rock

I Have Bigger Problem for my domain, i am tryin to solve this myself, but i'm faild around whole time, After im ask Help me from Big Rock help desk,They Are Fixed it as soon as possible, wow.... Its sooo Good for me,

Camilla definitely knows what customer service means, she helped me a lot with questions I had on my first interaction (pricing, tech questions) and today with some migration questions. Even though I'm an experienced web dev I'm totally new to Big Rock and I think is nice to have someone who walks you through something new.

Best company in the business! Incredible support! Incredible performance! I have nothing to complain about, simply the best!

Fast, assertive service.Very good.I managed to clear all my doubts.

the support team more human and helpful than any other platform

Straightforward support for a slick frontend infrastructure. It was easy to solve the issue

Great service as always, fast hosting & premium support ??

each customer service is like a hero. The insightful almost always helps us solve even the worst problems completely. and really outstanding people. Big Rock is the best place for a website.

Titus was able to respond and resolve my issue quickly and efficiently

Customer care response was friendly and fast

BEST BEST BEST

Interface is high user-friendly, it makes easy to manage new sites and migrate entire sites hosted in other hosting. For support, I have to wait many minutes to get in touch with them through the online chat

I had a serious issue with my Wordpress site and even installed new Wordpress version, which deleted all my plugins and data.Big Rock team very quickly reacted and helped me to restore my site. Then, they helped me to solve the issue - I couldn't update and install new plugins, and even helped me to discover plugin, which caused the whole problem.Thank You, Dyane, Andrea, Vania and Hamsa!!!

With a 99% uptime, Big Rock.com seems to prioritize ensuring that your website stays up and running smoothly. This is critical, as website downtime can result in lost revenue, decreased search engine rankings, and a poor user experience for your visitors. It's great to hear that Big Rock.com is delivering on this aspect of their service.Furthermore, a 100% support rating is truly impressive. It shows that Big Rock.com is committed to providing excellent customer service and support, which can be a lifesaver when you're facing technical issues or need help navigating their platform. It's reassuring to know that you can count on Big Rock.com to be there for you when you need them.Overall, it sounds like Big Rock.com is a great choice for anyone in need of reliable, supportive hosting services. With their strong track record of uptime and customer support, you can trust them to keep your website running smoothly and to be there for you when you need them.

Big Rock is hassle-free hosting experience. Great performance and value. You can feel they are always improving their service. Amazing customer support.Totally worth it!

Great support. The site's configuration and support tools are clear and objective.