As far as I am concerned, Remar is the best agent I have ever encountered.

amazing idk how much anything this lady says makes me happy. i am happy that she sorted my websites, but her customer service is on point.

Fast support

So far I enjoying the relationship between us. The reason why I cancelled the domain was because I made a mistake on spelling of the name. But your services are great.

I really appreciate it and It was very help full, the response time, and the solution was all perfect. Thank you Big Rock support team.

Marija took excellent care and insight into my issue and not only got it corrected but made sure I didn't have to do anything more than verify it was done.

All my web sites are down which are hosted on Big Rock premium plan. I contacted them using the "contact us option, where they mentioned a 15-minute response time, but after 1 hour+ I did not receive any response.

A great support from the team ! available and professional !!!! Amazing

Nice to manage your account thanks to the Big Rock panel. Great assistance from Big Rock by the way.

This company is very strong and excellent. More success and distinguished progress in you, the quick response and the solution of all problemsThank you all

During my professional life, I have worked with various hosting companies where some of them took me the moon where the others pushed me down to the magma layer. I am very pleased with Big Rock as my hosting providers for a few years now and I am happy to give them a thumbs up with stars!

Great dev helped me too much by fixing my website problem doigo. thank you so much for ur help

I had a great experience and the service is excellent

I'm from Germany! started Domain transfer to Big Rock Germany on the 22. Feb 23.Theres no domain status to my Big Rock account, and no Hosting account or h-Panel. Since this morning theres no customer help available! I paid domain transfer and webhosting fees through Paypal. Any one who had the same experience?? feel like i've been ripped off. After checking with ICANN i found out that my domain has been transferred, and is now locked. What can i do. i want my domain back. i still have the EPP code used for the transfer. I would like to know who the domain has been transferred to. it has belonged to me for 20 years

This is my first hosting that i am using, and for now it is excellent. Suport is fast and very patient with explenations.

they are like robbers who robs people in the name of auto renewal , i bought a service last year which i dropped 6 months ago and today they charged me out of nowhere they didnt even emailed me once for their auto renewal also and their refund policy is you cann ask refund for auto renewal .how a trash provider it could be . it was just 1 minute delay . i would suggest everyone not use credit cards with them as they are trash and their refund policy also.

They were really fast and helpful on my problem

Till now it's been a great experience with Big Rock. Hosting is great. As for website builders, I would like to get some more commonly used features like a search bar, separate animation settings for each elements, and some add-on plug-ins)