There is no Cpanel, instead, there is a panel they developed called Hpanel. Normally you give unlimited storage to mail accounts while you only have 1 GB of space in Hpanel. And if you want to increase this 1 GB space, you have to pay an extra fee. By paying this fee, you can only have 50 GB of space. I'm gonna cancel my subscriptions.

Fast reply..

Since six years ago, including four years with Premium plan. We got excellent support and the needed solutions, in all phases of websites creation, Domain etc.Big Rock for us is a source of informations and web tools that helping us on Digital, especially to create, optimize and develop activities.

Everything was fine, great service. Thanks Daniel.

Great assistance in getting my website active.Service was quick, and responsive.

customer support are very friendly and they work very hard to satisfy their clients, eve

I am becoming a fan of their service with every passing day. I have only had great experiences with them so far. Everything works like a charm. Great pricing and excellent service.

it's easy, is friendly and there's always someone to help you out.

Best for All... :-)

Upon signing up for Big Rock, (they were running a promotion for new accounts which gave me a great deal), I ran into multiple problems when I had to migrate my site.I reached out to the online chat and there was barely any wait time. The representative helped me immensely and made the whole process easy and solved!I am excited to have joined this hosting provider!

I had no trouble in choosing my web hosting service it was always going to be Big Rock and the reasons are quite simple really. 1. No shenanigans with asking for KYC like a passport or government card2. Excellent top-notch support for setting up an external CDN, setting up a www prefix to your domain name, and helping you get your issues resolved in Bing webmaster tools for indexing, So basically the chat support is helping you cover all your needs really.3. The Big Rock dashboard has a cache purging tool and so many other useful features your mind will be blown apart. 4. Easy integration of WordPress website and they help you speed it up by telling you exactly which plugins to use. 5. Big Rock gets you enrolled in their affiliate program so you can make money just by sharing that with your friends and family. 6. Not that expensive service like i bought a basic plan for 130 dollars and even had a coupon code to cut down 5 dollars from it for four whopping years. 7. They continually update their dashboard with new features and improve the existing ones as well. Big Rock for me is the best web hosting provider for WordPress websites really. Right now I installed Kadence free theme and believe me my WordPress website is as fast if not better than Ghost cms even haha.

It was fast and accurate, and very clear thanks

Tandi took a very frustrated exhausted client and was so patient and kind, taking the time to answer all of my confusing questions and even sent me links to ease my path on finding the solutions I needed. Thank you Tandi!!

Csutomer support very freindly and very quick support

It's my first time using "Big Rock website builder", it's really easy to make the website by the template or customize it to your need. And the customer service (especially Diogo) is very professional and good to support me make the website. All these quality products and quality service is beyond the paid price Highly recommend you choose Big Rock to make your website, it's worthful!

leticia is very kind person and she is very professional don't lose her have a nice day.

The experience with the chat was very good, they solved all my doubts, and they exceeded my expectations.