extraordinary solutions are produced in every matterI recommend it to my friends and all my friends

Shaliha gave me amazing support!After she guided me on my refund request fast and successfully, I was saying bye then I remembered 2 other issues to solve.Shaliha made effort and got for me relevant articles and extra guidance to ensure my requests are solved.She asked me to contact her in case I need any further assistance.Shaliha made me feel welcomed always.Thank you Shaliha and the Big Rock Team collectively.

I needed to know how to change the title of my wordpress site and forgot how to do that and got some awesome help. At first they did not understand what I meant and thought I needed to change the title of a blog post and they went to go look for a great article walkthrough of how to do that, but when I showed them more detail and was more clear of what I needed they were able to help me right away and I am so grateful for that.

Website development may be complicated but Big Rock make it so easy thanks Big Rock

It was a great experience to work with Big Rock, in terms of speed, better UI/UX and offcourse support. Cheers Team.

Excellent service, fast and responsive customer service!

Big Rock is a great hosting company I do not intend for this review to be taken the wrong way but I am gonna be constructive and give minor things that can be fixed.Let's start with the basics signing up, paying and getting your website up and running. This was a very straight forward process and I didn't have any problems with this process. Big Rock you did a awesome job here very smooth process and I love your user interface. Support, I have had multiple interactions with Big Rock's Customer Success Specialist for the most part they have been positive and helpful! There was one experience where the agent misunderstood me and toke my website down for over 6 hours. My feedback for the support team of Big Rock is two things... Number one I suggest having a live chat for people who aren't signed up yet and want to speak with someone on the Big Rock Team. Maybe a Sales Team would be a good idea and then have the Sales and Customer Success Team be two different teams to make decrease volume of the Customer Success Team with non-customers that have questions. My second point of feedback here is I suggest reviewing chats for errors agents have made and providing additional training and resources to prevent websites going down due to agent error, if the website was down alrighty when the customer chatted that's a different story but a website shouldn't be going down because of a agent that is extremely frustrating to the customer not only myself but any customer that has a website. Other then that, I had a chat with their support today and they were helpful so they aren't bad but there is always room for improvement of which response times and agent training can be improved.Overall, I'd rate them above average their pricing is the most competitive in the industry and you aren't gonna find much better no matter if you are a small business or big business Big Rock likely has a plan for you!

Do a search for web hosting on Google. What's the first result that's not an ad? These rockstars have earned their place as #1. I only wish I had never wasted my hard earned time with the competition. Not only do they made auto installing the best scripts just a few clicks away. They make WordPress hosting easy and even have their own site builder filled with everything you need for organic serps.

Initially I was attracted by the price. It was very low comparing to other hosting companies. When I started using the service, I was impressed by the user-friendly panel; I was able to easily operate. Then I needed some support. Their answer was quick and helpful.So, I've been happily using Big Rock for about 4 years now; I'm very pleased with their service! Totally recommended!

it makes my work easy.

I think the support staff at Big Rock are extremely helpful and quick, responding.

Awesome! Budget-oriented yet great services! Quick response from tech support!!

It was quick and nice

I LOVE IT... THANK YOU Big Rock FOR MADE EVERYTHING EASY FOR ME...

My sites were hosted with another provider (GD) for many years, and that company was horrible in every possible way. I switched to Big Rock, and Wow has the experience been wonderful. Their H-Panel is intuitive and on the few occasions I needed support, they responded immediately, and clearly understood the process. I feel like an abused puppy that finally found a good home. Big Rock is just awesome.

all questions are answered well. Highly recommended!

I had a great experience with this company. Their customer support was very helpful and responsive. They solved my issue quickly and professionally. I would highly recommend them to anyone looking for a reliable service.

great customer service! always willing to help

Reliability , Speed and Performance, Excellent Customer Support, Scalability and Flexibility, Competitive Pricing and amazing staff all of them.

The experience that I have had with Big Rock for almost five years, now reflects to me that it is an excellent option to consider when hiring web hosting services.