Tandi and Richie both took their time to understand and resolve the problem. They were concerned and cared to ensure that my issue was resolved and they made sure to go out of their way to fix them.

am delighted with Big Rock because I recently needed their assistance, and they provided immediate help. I greatly appreciate their responsiveness, and I hope that it continues in the same manner.Big Rock has truly impressed me with their exceptional customer support. When I encountered an issue with my website, I reached out to their support team, and I was pleasantly surprised by how quickly they responded. Their promptness in addressing my concerns made a significant difference and helped me resolve the problem efficiently.Not only did Big Rock assist me promptly, but their team also demonstrated a high level of expertise and professionalism. They understood the issue at hand and guided me through the steps to rectify it. Their assistance was clear, concise, and effective, ensuring that I was able to get back on track without any unnecessary delays.The responsiveness and effectiveness of Big Rock's support team have left a lasting impression on me. It's reassuring to know that whenever I face any challenges or require assistance in the future, they will be there to support me in a timely manner. Their commitment to customer satisfaction is evident, and I am grateful for the outstanding service they provided.I hope that Big Rock continues to deliver such exceptional support, maintaining their dedication to their customers. Their proactive approach and quick response time are qualities that set them apart from others in the industry. I look forward to continuing my journey with Big Rock and experiencing the same level of responsiveness and assistance in the future.Once again, thank you, Big Rock, for your immediate help and exemplary customer service. I am genuinely happy with the assistance I received, and I hope our relationship continues to thrive.

The customer service at the company is the best I've encountered. At 4 am, I was able to get a hold of someone in 3 minutes, who answered my question with the result being a no, but even, so the response saved me time, they understood the question, and went above and beyond any other experience I've ever had with any other company like this.

The best hosting platform out there (been using for years now). The support is 5 stars (by Showrav)

It was Iqra who help me solve my problem, 5 stars for Iqra

Great value for price. I am using a Cloud Server and the only downside so far is the 6Gb database size limit. Otherwise, great

Big Rock is the best one out there! Fast response and the plans are so cost effective for any needs. Thank you, guys!Highly recommended *****

The supporter helped me put really well, although he couldn´t solve my problem -which wasn´t his fault- he stayed friendly throughout the whole conversation.

My experience with Big Rock has some many years, in this time I just have my work done and well done with help of them. I'm a software developer and I use VPS services for some sites. The team is amazing and the servers quality is so pretty high! Just recommend the company without restrictions! Great partner!

Big Rock is a very good hosting company according to the price And because of the support, their support system is very good.I Use hostiger for only buying domains because of their support system I'm using their hosting also.

Sometimes it is still a little complicated to get help from a person on the other side, but when you manage to connect they are committed to helping us.

Simply amazing service, i've been with Big Rock for several years and i can say that they are the best.

quick and efficient responses, and great knowledge. simply ask and they will deliver.

Simple to manage, lots of features, even in the basic package but some people may need to upgrade to the next level which is awesome looking but beyond our current requirements.It just works, with minimal effort. Very happy.

It was a pleasure of Buying Big Rock and I must say it was an exceptional experience from the start. And outstanding service, this Server has quickly become my best server so far for website fix and build. It is a nice experience with you people

I am delighted to share my heartfelt review of Angel, a remarkable woman on the support team who has consistently proven to be an absolute gem. From the moment I encountered her, Angel radiated a genuine warmth and an innate ability to connect with people on a deeper level. Her unwavering dedication to helping others is truly inspiring, and her contributions to our team have been invaluable.

okay, until now, i have a great experience. the employees are very helpful and so much informative. i would like to thank hostiger for give me a good experience.