Great because services for outlook pop3 and smtp both of integrity , fast respon, and lower prices.

Great service support ! In less than 30 minutes, my hosting issue was solved and my technical question answered.

They're nice, professional, very responsive and very patience with me. Love this team! thanks for your kindness. And most of all they've fixed my mistake in no time!!

There are some nice problems at the moment, but I always prefer Big Rock and recommend it to my close circle.

Very professional, quick, and kind support.All functions work nice and server is very stable.It is the best solution for me.

Always available support. To me that's extremely important.

As a Big Rock customer for several years, I, Daniyal, can confidently say that their services have been nothing short of exceptional. Whenever I faced any issues with my website or hosting, their customer care team was always there to save the day!The support I received from Big Rock's customer care is truly top-notch. Each member of their team is not only well-trained but also highly professional. No matter how complex the problem, they always handled it with utmost expertise and dedication because sometimes I have zero knowledge about error and they gave their time and resolved the issues.I really impressed with the exceptional customer care!

VPS Subscriber.My website was working normally then out of the blue it went down for more than 5 hours. I tried to SSH into it, the server was down. I went to my panel, nothing is functional and i wasn't able to restart or re-install anything. I contacted their support and they said they will contact their technical team for this, and hiding behind the word "your vps is UNMANAGED so the support is limited", even though literally the server is down from their end and I cannot take any action from the panel. 5 hours later, they contacted me that their system engineer has fixed it without providing any reason why it was down in the first place. I contacted them for a refund since this violates Big Rock's 99.9% uptime and I was entitled to get 5% refund based on this incident and what their SLA states. I submitted a request for refund and they told me their team will look into it. About 4 days passed and I got nothing, so I contacted them again but they told me the same thing, with the addition of "don't worry, we will get into this".2 months have passed and no one contacted me lol.In addition to this incident, they panel is extremely sluggish, literally taking any action makes the panel stuck for hours such as restoring snapshots or restarting.Finally, while their support is very fast, they are not helpful. I usually contact them when things go wrong and they do not have the answers. Your service is terrible, and your support is fake.I regret choosing your service. You don't live up to your word.

To be completely honest, since I started using Big Rock as a user, I have always received fast and immediate attention, something that I highly appreciate and sets it apart from other companies that also provide this service. They are quick and friendly, in addition to the other benefits of Big Rock, such as website security and speed. I am grateful and always recommend my friends and colleagues to use Big Rock.

Amazing Service from Halim, Very patient and guiding step by step and tried to do most of my setting so I don't have to do much .. Highly recommended.

I migrated my website to Big Rock now, and I'm loving it!

i was finding it difficult with the hosting plan but with the aid from Indah, i was able to pick a good plan that suits my preference

Good place to buy domains, they are helpful and friendly in advising you what to do and not to. Thanks for your advise Luciene.

The hosting speed, helpful supporters and all the features here made a perfect web service, keep going and you guys are the best.