patient and helpful. did his best to find a solution and succeeded

Great support they always there when u need them.The cPanel is easy in use and u can have 100 subdomains if u interested in testing and learn how a programing language works. 100gb to 200gb working space. Just awesome!The new function of intergraded AI makes it super fun and easy to build your website. I would recommend it for experienced and less experienced people. Thank u for such great experience overall. :)

Customer support is non technical and responds very late .

Best Service Provider I ever Seen in My Life Always Care Clients Needs instant Solve Technical Queries About Price I would Say Black Friday Offer Makes Me So Happy For Renewal Services its Very Helpful For Startups maintain their Annual Budgets Thanks A lot Big Rock be a Part of My Life

I've been with Big Rock for around three years and have never had an issue.Today I wanted to upgrade my site from 'Business Web Hosting' to 'Cloud Professional' but I inadvertently created a new hosting account unattached to my website.I contacted Big Rock about this via their Facebook Messenger and spoke with Nadia, who was extremely helpful. After a detailed exchange it was recommended that I email Big Rock, which I did, and this time I was dealt with by Yosefin, who again was exceptionally helpful, explaining where things went wrong and the most effective solution, which in this instance was to request a refund and follow the given procedures in the latest contact.This is have now done and the refund has been issued. The whole process worried me but the staff at Big Rock made it all painless.Many thanks to Naida, Yosefin, and all at Big Rock for a great service.

Great service at a great price!!!And, even more important, great customer care!

Amazing products and amazing customer service

Juan was very helpful in resolving the issue for me. Thank you very much

I was completely impressed with their professionalism and customer service. Emanuely from Big Rock was the best.

They always have their support team available to help and their plans are quite great ??

Great prices, easy to use and good technical support. I host several sites, both personal and for my business. Everything has been pretty darn easy. When I ran into a few snags,the technical team was able to help me quickly.

Very quick and patient responses to my questions. The assistance I received was thorough and efficient. I truly appreciate the patience Deividas had with me, as I was confused about a few things with setting up my website. Great customer service/assistance is at times hard to find, but I found wonderful customer service with Big Rock tonight. This young man is an asset to your company.

amazing I recommend without a doubt, I use to use wix, and its expensive not nearly as precise, I love this new system it makes me feel less stressed about having multiple websites because they used to cost me so much, all my love to Big Rock!!

The customer service is amazing.

Great support for building website and linking it to subdomain.

Quick Response and very helpful

With over 25 years in IT, I've used many hosting providers, but Big Rock stands out for its reliability and ease of use.The hPanel interface is intuitive, making project management simple for both beginners and experts. The platform consistently delivers fast load times and excellent uptime, ensuring my sites are always available.What I appreciate most is the value for money, offering affordable plans without sacrificing essential features like security and scalability.I haven't needed to contact customer support, which shows how smoothly everything works. If you're looking for a cost-effective and high-performance hosting service, Big Rock is a fantastic choice!