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I recently had an issue with my website's DNS records and reached out to Big Rock's support team for assistance. Andrew was incredibly helpful and patient, guiding me through the process and answering all of my questions.

The timely support group at Big Rock makes things way easier nd smooth to run your projects with them. They just make u concertrate on growing your bussiness as they take care of the technicalities of making sure your projects are online and progressing. I simply love working with the Big Rock team, (they letrally serve as our Technical Support Team)

On 20 April 2023, Big Rock took over my domain before I had given them permission. In doing so, they disabled my business website and email account.Since then, I have requested the restoration of my services on several occasions. But Big Rock has not told me if or when it will restore them.I have now had to contact a solicitor to obtain redress. In the meantime, my business is paralysed.

Beautiful, rich and flexible templates, AI created logos, various languages and much more. All for very good price.

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Great platform easy to use, great costumer service!

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The Big Rock experience is perfect. It's simply fast, secure, and intuitive. The customer service is really impressive, fast, and attentive. Thanks a lot :)

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Hidden costs, Why??After reading a lot of reviews through different magazines we decided to give Big Rock a try. This is NOT what we expected. First- This site is complicated to navigate. Second- the worst is that u leave the customer unsecure cause of all commercials. Usually costumers pays to get rid of all the advertising- signing up for free ok,,,,,but as a paid customer, not acceptableU did all of the sudden billed us for a domain name we have no absolutely use for.From the beginning we did have a mailplan, the free one, only 1 gb each account- that was to small for us.And when we updated our mailplan- it was no option to connect the paid plan to the domain of ours. Instead we had to open a new domain!!!A refund has been requested and we will see if they manage to live up to their costumer information such as the 30 days money back guaranteeWe will of course update this information as the days go by..Sad to tell, but no more Big Rock- as it has been a bad experience for us..To be fair- A refund has been made. And the support has been all ok. .But they have allocated the cost to another domain that we don't even needed. And for this domain you cant claim a refund..In order- You buy a domain- lets say a .com- You select a free email to that domain name, later you discover the mailbox is to small for you. Then you can NOT change the email address if you upgrade and want a bigger inbox on the same domain!!! Instead u have to buy a new Domain and use the upgraded mailbox.....Ohh I give up!! Cause its really weird...!!- Let us hope they will change this complicated way of upgrading a simple mailbox.

I just wanted to give a big shoutout to Marijia for being absolutely amazing in helping me out. I had been struggling with a problem for hours, and she managed to figure it out in just 10 minutes! It was such a relief because the night before, I had a conversation with someone else that didn't lead to any solution. Marijia's support made a world of difference, and I'm incredibly grateful for her quick and effective assistance. Thanks a million, Marijia!

Big Rock has the best prices and excellent quality of service. I am very happy to recommend to my clients.

Great Host, highly recommended for a high-quality, WordPress hosting!