Azizah swept in and handled my case within a few minutes. I was talking to someone else for hours and nothing was moving along, so thank you Azizah to taking care of it swiftly!

I am writing to urgently request the reinstatement of my website, which has been suspended for many days without a valid reason. Despite opening multiple support tickets, they were closed prematurely with the status marked as "resolved," which is not.The suspension was attributed to a copyright violation. However, I have provided ample evidence demonstrating that my content is original, written by me, and sourced correctly. In fact, other websites have been copying my content.I respectfully request the immediate restoration of my website. If this issue is not resolved promptly, I will have no choice but to pursue legal action and share my experience publicly.Furthermore, I have not received any responses on the support chat, which has been incredibly frustrating.Ticket ID #119197

Great company with a very good technical support team.

Support is Amazing and helpful

Migration of website was smooth. A special mention, Alfa was extremely helpful in guiding us through some of the technical issues unique to us. Their support through chat is exceptional.

The person named Richi is really good. He fully helped me within just one minute and solved my problem. I give a five-star rating to Big Rock and Richi. Thank you all!

I am incredibly impressed with Jenevie's service on the Big Rock platform. She assisted me with unwavering dedication and genuine warmth for an uninterrupted 5 hours. I had a complex issue that left me feeling hopeless, but Jenevie was the only one who managed to resolve it for me. Her professionalism, patience, and exceptional attentiveness transformed my experience into a seamless and delightful one. Jenevie truly went above and beyond, making her an invaluable asset to the team. I highly recommend her for her outstanding service.

As i am a old customer i m expressing my feeling about the Big RockEarlier Big Rock Customer support was good, but now it's not so prompt and looks not willing to resolve the issue, just passing on the baton to others, and my feeling is technical expertise also reduced

Speed@thought

Assalam-O-Alaikum!??I Am Very Thankful To Big Rock And Its Support Team And Appreciate For Having A Excellence Service And Quick-Response Team. Am Using Its Service Since 2-3 Years And Found This Is The Real Platform Which Provide Cheap And Reliable Plans To Its Customers With Best-Support Team On Any Plan. Its An Honour To Join Big Rock For Me!Thank You Soo Much Big Rock!??

Transferred domain to Big Rock after checking with them in advance that web and email forwarding would be part of the package, only to find out that email forwarding requires an additional monthly purchase. Very misleading and frustrating. I'll now have to transfer again to a reputable domain registrar such as IONOS who offer these services at no extra cost. Very poor experience and waste of time and money.

Big Rock offers a competitive hosting service with a strong emphasis on affordability and performance. Their hosting plans provide solid uptime and good speed, ensuring that your website remains accessible and responsive. The range of features, including ample storage, bandwidth, and a user-friendly control panel, makes it a versatile option for various types of websites. Customer support is generally responsive and helpful, with 24/7 availability to address any issues that may arise. Pricing is attractive, particularly for those on a budget, and Big Rock frequently offers promotions that enhance its value proposition. Additionally, their security measures, such as SSL certificates and regular backups, help protect your site from potential threats. Overall, Big Rock is a reliable choice for both beginners and experienced users looking for a cost-effective hosting solution.

Very good value for money, and helpful and responsive support team.

Very good, reliable, fast and secure hosting

very easy to use

I bought a vm for 1 year and, latency is so bad, they didn't fix it, so I asked for a refund, almost 2 months now they didn't refund my money, (asked for my bank statements 2 times, gave all the proof and still) don't fall for this scam company, they're all scammers.