He is wonderful, Evan. You have a very good employee. I hope you will promote him

Great to have the live chat with a helpful person who provided most of the information that I needed and it is useful to be able to download a copy of the chat for easy access to links and details that were provided. Many thanks!

Customer service answered all of my questions and took care of my issue.

its so greatit has wonderful discounts that favour your pocket

I've had virtual servers with HostingRaja for over a year now and i recently had drama that was not their issue, yet their support tech identified it quickly and told me what it was. Very Happy!!

Thank you HostingRaja for providing this service. I am satisfied with its quality.

her way of delivering made me comfortable, fast in solving problems, easy to understand. If allowed, when there are other problems in the future. I want to be helped again by her (Sheilla)

good guidelines

Great and patient assistance , and all issues done finally.

HostingRaja provides a great support to users, via video tutorials, instructions and real-time support.

The bot experience wasn't that great... But when I was redirected to Kaio, the man quickly and objectively was able to solve my problem. It was better than I expected.

Recently migrated an existing site to HostingRaja. Mostly excellent experience. My biggest frustration as been with the AI support. For some things it is great, but getting to a live person when the AI is at the end of its rope takes quite a while. But once I had a flesh and blood person on support, I was able to get my issues resolved.

I have a Premium subscription. I did not realize that most of the AI features in the website builder require a Business subscription. I think that should be revealed in the subscription description. You are offering an upgrade to Business at $7.99/month. I can get a Business subscription at the current sale price of $3.25/month. The bot said I could get credit for the remaining value of my current subscription. When I tried to upgrade I was informed I would receive no credit on the remaining 11 months of my current subscription.

Initially support was quick to respond with a generic reason, but the 'abuse team' has been silent for 3 days now, costing the business thousands.Our business domain was suspended allegedly due to an abuse report of 'SCAM' (according to support). It was clearly a targeted fraudulent report by someone who knew this would cause an issue (we speculate a recent disgruntled ex-employee, but beside the point). This is a legitimate registered business, which accepts 6 figures of online payments yearly, exclusively through a registered Paypal business account. Documentation for the business and personal identity had been submitted immediately. There's no possibility that a scam is occurring on the domain, except for what HostingRaja has themselves now caused where paying customers haven't been able to access accounts/services for 3 days. Without contact or due diligence, the domain was suspended causing extensive damages to the operations of the business.EDIT: I'm changing the review from one star to four because HostingRaja did end up fixing the issue. And other than that one issue, their service and uptime is better than most hosting companies. We didn't want to change hosting and won't be now that it's resolved. But we will be adding an additional redundant domain and server elsewhere incase they try to pull something like this again. Is it HostingRajas fault that somebody created a fraudulent report in order to harm an online business? No, I don't think so. But it is HostingRajas fault that they:1. Suspend first and ask questions later (or not at all in this case until we contacted them)2. Take days or weeks to actually investigate a matter where time is of the essence, essentially ruining the reputation of the business by HostingRajas own negligenceBut then again I think that is standard practice in this industry because it's the 'easy' way, and usually small to medium businesses won't bother to bring a legal case against them for this. My suggestions would be:1. give 24 hours notice by email, as most legitimate businesses will have same day response times2. When the documentation is then sent, look into it IMMEDIATELY. Online businesses don't have days or weeks to wait for your turtle team to get back from lunch and read an email

it sucks I pay more than 500dollar for a cloud hosting and I only use 50% of it and it breaks down and when I contact the support I have to explain it to them for more than 1 hour so that they understand, it sucks.

DO NOT TRUST THIS COMPANY: We have been waiting for 9 days for HostingRaja to transfer the domain lahuellarojaalmeria.com. 9 days without our website, losing money and opportunities to help our furry friends. Do you think these are normal response times? You have our domain hijacked, give us back our domain or our money, we are a non-profit association that survives thanks to the help of good people.27-11-24 My answer: Does transferring a domain between two of your accounts seem complicated to you, really? Your technical support and customer service are not qualified, kindness is important but problem solving is the goal.10 days without accessing the website.

Prices are great, hPanel is awsome, very smart user-friendly interface, just have to deduct one star for the never coming verification emails and then your domain suspspended because you haven't verify email lol and second star deducted for the support who really need a technical support themselves, because all they say just wait email will arrive :D