Moving from squarespace to go daddy due to having difficulty with getting in contact with square space and trying to change my Google workspace plan has been a nightmare through them! Go Daddy have been so extremely helpful over the phone and I’m glad that they are separated from google

John is a very nice customer service person, patient and helpful, thank you. Appreciate.

In today streaming swarm, we are inundated with developer's that has a piece of paper that claims what is NOT true but the TRUTH is our memory is being ate up by this closing in MATRIX in the Name of Security.Go Daddy has streamline that problem with a SOLUTION and many others in competition are scratching their heads, while Namecheap is leaving them in his dust with qualified and experience employees that backs up their piece of paper with Gold Metal Customer Service and Support. Especially, for us business starters appreciate Namecheap's innovations for me as a business starter wanting a piece of the American Dream.Namecheap has given me a website for my ROKU: INTELL TV NETWORK by AI and instantly a website, then its like a Gene in a bottle, poof you got merchant services and a commerce site to sell my video on demand and subscription live streaming connects with a real developer suggested by Namecheap because Namecheap is the Walmart that use to care about their customers but Namecheap Truly CARES. GOD BLESS Namecheap and their team.

The website functionality was extremely limited and would not cater for selling certain products or services. When help was requested, I had to spend hours on end speaking with the customer service team. I wasted an entire day speaking with them trying to get to the bottom of an issue with setting up my services. For some reason, I could not book a date for my service. After spending hours looking at it, they managed to figure that the calendar was blocked but they could not resolve the situation and unblock it. It was at this point I requested a full refund. They refused because the request fell outside of the "refund window". If you are going to use Namecheap for your website, I strongly advise against it. It has caused more hassle than good and unfortunately it has been a waste of money.EDIT: ZH I have not heard from you so how am I supposed to reach you so you can resolve this matter?

Namecheap will take your money, charge your account and fight to never give it back. Best to go straight to your bank and the fraud department. Im lucky because it was the last straw and i have moved all my domains, hosting and emails to a local provider here in NZ. Also realise Trustpilot is paid to not post reviews like this. Look around at other sites and you should immediately see a big difference... why because Trustpilot is also the problem. Big business supporting big business. So after 3 months and over 7 hrs of telephone calls, on hold for supervisors etc, nothing but I'm sorry your refund just won't go through. If they hadn't been stone walling me for 3 months then I might believe them. Now I wait for my bank to sort it out.

Hopeless customer support. Dont know how to change my domains nameserver.

my email can not open. It has been a 2 weeks since I purchased products form Go Daddy and still no working email.

Joven was kind, professional and knowledgeable. Great experience.

Fantastic customer service I received today. The agent I dealt with was fantastic.

I spoke to Jordan from customer support. He was very helpful, professional, informative, and friendly. I had some questions regarding opening an account and domain information. He is very knowledgeable. Thank you Jordan

I have been a Namecheap user for several years, relying on their services for personal and business needs. Their robust and versatile tools provide everything I need to manage and grow my ventures. However, their unparalleled customer support truly sets them apart, which has consistently exceeded my expectations. Namecheap has become an invaluable resource for consolidating and streamlining my personal and professional operations, and I plan to continue using their services for years to come.

They took care of my issue very quickly.

Namecheap is user friendly and their customer service is second to none - call rather than chat as you get really quick resolution to any problem and no long queues.

I would give 0 stars if I could.Customer service is the worse.

Namecheap customer service is there when I need them. The wait period - even at peak times - was less than I expected. After signing in and looking at my products, I can easily get support and answers to my questions and I don't feel stupid to ask questions.

Easy to work with

For my clients, Namecheap is the blue ribbon for hosting recognition. Other services have differing prices and abilities, Namecheap for comfort and longevity.

I have had my website on Namecheap for many years and have watched them improve their products and customer service. I have a basic understanding of tech but my business really is in the Arts. The customer service person I worked with, Andrew, was incredibly helpful in expanding my understanding of ways to make my Namecheap website more effective and safer. This internet tech world can be intimidating to those who have expertise in non-tech areas. I would recommend him and Namecheap to anyone!