Robert was quick to understand what I needed and made the necessary corrections . It would be great to deal with a professional like Robert every day.

Friendly, knowledgeable, and quick.

Customer service rep was fast, friendly, and competent. He solved my problem and got me going.

I LOVE Namecheap - I have been with them for many years, then made the mistake of trying Microsoft for a brief time and they were terrible. They screwed up my account so badly that it was almost unrecoverable. There are no humans there to talk to. I'm staying with Namecheap for the rest of my working life.

Problem was solved.

Namecheap is one of the very few companies still based in the US and that’s worth something. The help on the phone is consistently good with people who know what they’re talking about. I had to change a few things in my account and they were friendly and patient, explaining the things I didn’t understand. I know I might get something cheaper with different hosts, but I support this US based company that gives great customer service and has solid products. The only reason I’m giving 4 stars instead of 5 is that they have a written policy- that you have to agree to- that your monthly subscriptions can go up without advance notification. My subscription for managed hosting and my email went up 20% in 2024! I understand inflation but I do like to be in the know before my billing cycle.

telephone rep was very knowledgeable and good the job done.

Very knowledge about setting up your domain & website for your business.

Excellent support. Very patient.

The Namecheap CSR that answered my call was nothing short of AMAZING!!! He listened to my I issue ask a couple of questions and I followed his dirtections (very clear directions!) and WOW it was FIXED in less time than it took me to call the support line! In the Tech Savy age we live in its so refreshing to have a Computer IT Support that still speaks low tech when needed TY Namecheap!!!

They answer the phone. No wait. Everyone I have every dealt with knows the answer to my question/problem and has been pleasant.

my Customer Service rep was great. He was patient and knowledgable. He was able to solve the issues i was have getting set up with the company emails

My representative Tyler was very patient helping me with all of my accounts and emails.

Linsey spoke English and fixed the problem

I am so glad I found Go Daddy and real people to talk to! I have spoken with 3 and they were all friendly, professional and helpful. The product is good and the prices are reasonable.

"I'm blown away by the exceptional service I received from Namecheap, particularly from George! He went above and beyond to ensure my needs were met, providing top-notch support and guidance every step of the way.George's expertise, patience, and kindness made all the difference. He truly embodies the spirit of outstanding customer service!Kudos to Namecheap for having an amazing team member like George! I'm grateful for the experience and look forward to continuing my journey with Namecheap.Five stars isn't enough – I'd give George and Namecheap ten stars

Tina in support offered superb customer service. Her kind attitude and willingness to help is truly commendable. Also, it should be noted that Tina is extremely knowledgeable.Tina quickly accessed our issues and enacted the steps to arrive to a resolution. In addition, she provided valuable suggestions and insight into additional solutions available. One of these we were able to purchase and have added to our suite of products. Tina's contribution to our success is invaluable!

Go daddy representatives listen well to what customers are saying and this empowers them to provide the help that is needed.