My experience with Namecheap's sales rep was a pleasure. He was very knowledgeable and personable. He was able to intuitively see where I was going with my queries and he shared with me exactly what I was wanting to know. A few digressions that we shared were the mortar that convinced me that Namecheap has some really good customer service reps. He offered a casual, no stress environment that helped me to really consider my decision to go with Namecheap. After all, these are the things that will convince you to seal the deal.

Easy efficient service and highly skilled, patient customer service reps

Web-hosting services are abundant. But I am very pleased with the Namecheap web-hosting and email provision. It meets all my Business needs.

Awesome customer service. Understood my needs and walked me through to resolve the situation before leaving the call.

Excellent customer service, efficient, kind.

Very good Customer Support. Short waiting time, friendly, professional.

I needed to remove a couple of products that I had just bought yesterday with Go Daddy. They happily removed them and are giving me a refund. No questions asked. The representative was kind, competent, and respectful for this newbie. Thank you!

I would recommend Go Daddy, as the service is excellent.

Namecheap technical support has always been great and responsive. I highly recommend using Namecheap

i need your email

EVERY THING WAS GOOD EXCEPT GETTING CALLS DIVERTED TO OVERSEAS, THESE GUYS HAVE NO IDEA WHAT THEY ARE DOING, I WAS ON CALL FOR A FEW HOURS AT LEAST NOTHING SORTED OUT.....I LITRALLY BAGED THEM TO TRANSFER MY CALL BACK TO USA... ALL IN VAIN....BUT I FINALLY TRIED VIA DIFFERENT WAY ON AUTOMATED SYSTEM... AND END UP TALKING WITH MR. JOSEPH... WORKED LIKE ANY THING..

Damond was a very experienced rep that knew exactly what to do to assist in resolving migration, login, 2FA and Outlook email presentation.

I've been with Namecheap for 20 years, and more than anything else, every time I speak with a tech from Namecheap I enjoy speaking with a real person. For example, while waiting for a process to complete I've had casual discussions about the weather where each of us are. In addition, every tech has been very knowledgeable, sometimes offering useful suggestions. This is the way I wish all companies communicated with their clients or customers. The value of human touch in this world of A.I. and phone trees cannot be understated.

Namecheap customer service has always been very helpful when I call to purchase a new product or need help.

My experience was great because of the knowledge and patience of the representative (Josh). He was fantastic!

They were extremely helpful! I had a rep on the phone within a couple minutes and my issue was resolved easily.

I couldn’t have resolved the issue alone. I’m so glad Namecheap has a live person to help. The representative that helped me took time and put in his energy into making it a calm and smooth sailing experience. I would highly recommend Namecheap for anything business related.

I was having problems with my email and the customer representative figured out the problem and was able to solve it in a matter of 10 minutes.

I had to call Go Daddy to renew my payment info because last time I tried to renew online I had a problem with the free AI accounts being added in without requesting them. The great customer service agent today did my payment info update with me and also disabled another unwanted website for me. What isn’t great- is pushing these AI websites on people. You can barely navigate the website now because it has ads popping up everywhere for the AI products. On 1 page you cannot get to your account unless you click on it and it adds it on - it is a living nightmare to get rid of it. A waste of everyone’s time. Other than that- Go Daddy is fine. Quite good service.