so nice easy ??

I had quite a few issues today and found that the service I received was amazing. The representative who assisted me was very friendly and professional and went above and beyond to help me. Great customer service!

Agent was very kind and knowledgable of products and services.

called one time and spoke to india if it was for americans like chad working for yall i would want a refund and never come back

Every time I call Namecheap, I have a great experience with their tech support specialist. The last call I was on was cut off, so that is frustrating but it was a long call and I know how upper management works. If it goes to long, cut them off. My tech Elijah was amazing and I gave him a raving review because he was clear and precise in his communication and there was no communication barriers at all. I've honestly never had any issues with Namecheap's customer service and thing they are ranked at the top of any support people I've ever worked with and I've been in IT for nearly 35 years.

Namecheap's 24/7 service is awesome. AND the fact that I had the choice to talk to a real person was just as helpful. The fact that Namecheap provides service as soon as you need it, as opposed to having to wait the next business day to resolve issues, is crucial for me and my business accounts.

Helped me complete my tasks, Extensive product knowledge.

Really nice company to go with. Easy to use interface and good value for money.

Aside from being very pleasant and patient, my rep was quite knowledgeable, advising me on what to do, purchase and scale up in the future when I am ready. Highly recommend!!!

If only all calls were as efficient and as friendly as speaking to Hayley at Go Daddy, the world would be a better place. Thank you Hayley for your support just now.

If only all calls were as efficient and as friendly as speaking to Hayley at Go Daddy, the world would be a better place. Thank you Hayley for your support just now.

I truly appreciate the fact that Namecheap has actual PEOPLE to answer the phone and address issues in a world where customer service has almost completely disappeared. John was polite, knowledgeable and he answered my questions easily and completely.

Kevin made my life easy

I realized 2 days later that I registered a wrong name for my domain. I called the customer service to request a refund; within a few minutes I was talking to a live representative(not an AI!) who was highly professional, knowledgeable and fast in her response to issue a refund. I'm rather impressed with this level of service.

Love the customer service at Namecheap. I know I can rest assured that I can call and talk to a real human who will resolve my issues and hold times are not long. Over 15 years in my business and their customer service is still this level of quality. In this day and age of automations, AI, customer service chat bots, and many large companies hiding their phone #s or simply not having them (Google I'm calling you out), it's good to have real, actual customer service.

Kevin is very skilled and knowledgeable about domains. He went above and beyond to make sure that I had the best solution for my circumstance.

Evan took the time to fully investigate the issue, he corrected what others missed. Great to have Evan a part of the Namecheap team.