He was very helpful with my concerns

Easy to work with. I had a website issue and they got right in it.

Great tools, services and efficient costumer support !

Mitchell was fast, efficient and saved me money as well.

Namecheap is the top notch when it comes to all things web.

I Was Patiently Guided Through The Site To Make Changes To My Account.

I'm not happy that there's no number to call; everything is an email, which is VERY frustrating. They do call, but it's not right away, so again, not having a number to my rep is VERY frustrating. My clients can reach me from 7 am to 9 pm, how is it i can't call you Namecheap. That is my complaint everyone has been great other than that and not being able to get verified.

Very user friendly and customer service personal are very knowledgeable and friendly.

@ Namecheap's customer service JEFF, made me feel like we've known each other for a bit. He attentively listened to what i had to say and never acted like he's in a hurry. he should of been a shrink, LOL,I've had a few problems just today, i was a grumpy old-man FELT 300% AFTER TALKING MY PROBLEMS OVER WITH JEFF! GREAT Job Jeff ;>

Just awful. Email migration locked me out of account for 3 days, almost a week on still don't have migrated data. I've spent hours day after day trying to get this resolved, been lied to about resolutions and gone round and round in circles. To top it off they now tell me they don't have a means to make a written complaint. Save yourself the stress and money and go somewhere else.

All customer service companies need to take a page out of Tanner’s book! He was extremely patient, knowledgeable and kind. Thank you for a wonderful experience

I lost my website info and had to call so I could get back into it. They helped me to quickly get my info and set up for a new password. Very easy, thanks!

We had a cyber attack in September 2024 that took everything we had down emails dropbox and website. It almost closed our business of 49 yrs down completely. I have been working with David L from Go Daddy and expressed to him how urgent it is to get our website up and he has been amazing. He has also gone beyond just building the website and helped me with the email set up and directed me with information that could help me to learn more about programs, as I am very outdated and not text savvy at all. I have already recommended Go Daddy to other people who need websites, because I have had nothing short of the absolute best experience, it has been exceptional!

Pam S. was truly one of the very best customer service experiences I’ve ever had over the phone! Grand slam home run out of the park on every conceivable level! That was totally impressive and appreciated! Sincerely,Michael ShannonQuebec, Canada

Very competent, professional and personal during our 3 hour call to resolve critical issues with our email account.

Jacob really helped me get what I wanted. He was extremely helpful!

Fantastic experience with Ivanna today who truly went above and beyond! I was able to gain valuable insight and move forward with a more thoughtful approach to determining my domain needs.

April was so awesome to work with. She helped me navigate my website personally took an hour and a half out of her time to help me. She was so nice and professional. There’s always a few employees that go above to make it a great experience. I called the day before and did not get as good as service as I did today with April Give her a raise. Captain Mark.

George (Rep) was exceptional in responding to my questions, processing my request, and getting me off to a solid informed start.