Dwight was extremely helpful and very professional. Thank you, Namecheap!

Ryan was most helpful let’s just say that’s why I’ve been with Namecheap so long Absolutely Game-Changing Website Builder!I couldn’t be happier with Namecheap. As a business owner with no coding experience, I needed something fast, sleek, and professional—and this delivered 100%. I was under the gun ,The templates are beautiful, the drag-and-drop tools are intuitive, and it made launching my site incredibly easy. Plus, it’s mobile-friendly right out of the box, which saved me tons of time. I went from zero to a fully functional, modern website in just a couple of hours. Highly recommend to anyone who wants to build a website without the stress! I recommend Ryan 1000 % what an all around guy !!! He takes his job to new levels wish everyone on your team could be so great . Please have him as a role model not pushy and extremely helpful .

Ryan was most helpful let’s just say that’s why I’ve been with Namecheap so long Absolutely Game-Changing Website Builder!I couldn’t be happier with Namecheap. As a business owner with no coding experience, I needed something fast, sleek, and professional—and this delivered 100%. I was under the gun ,The templates are beautiful, the drag-and-drop tools are intuitive, and it made launching my site incredibly easy. Plus, it’s mobile-friendly right out of the box, which saved me tons of time. I went from zero to a fully functional, modern website in just a couple of hours. Highly recommend to anyone who wants to build a website without the stress! I recommend Ryan 1000 % what an all around guy !!! He takes his job to new levels wish everyone on your team could be so great . Please have him as a role model not pushy and extremely helpful .

Gabriel was friendly, professional, and knew exactly what to do to solve my problem!!

I was automatically charged for a renewal for 2 email addresses for a not-for-profit business. I did not receive any notice in advance and of the payment (I've learned that they just charge without notifying me and I need to put renewals in my calendar). And on March 29, 2025 they charged me about $300 for 2 email addresses after paying $81 CAD for 2 years. They took the payment before I could even go into their system the same day and look at what they would be charging. Last year they tried to charge the same and it was reversed back to the original $81 CAD. The person I spoke to on March 29th was not helpful and I said I would call back. I did not call back till today. Operator #1 was not helpful; tried giving me solutions that didn't make any sense; says he spoke to his supervisor Emanuel Costa twice, whom he said was in a meeting, came back insisting that there was a 7 day POLICY to deal with cancelations / refunds. So why didn't the guy on March 29th do something about this? They refused to offer a refund for the higher payment after 1 hour on the call today. The manager refused to speak to me. I was given his phone extension but no main number in which to use it (regular phone # does not allow for a phone extension to be entered); I called back, waited 40 minutes to speak to someone, and despite operator #2 taking my phone number and saying he was going to explore this further he never called me back after disconnecting the call. Super frustrated and disgusted by the lack of decent pricing and customer service. Years ago I would say the operators available on Namecheap was substantial and helpful. In recent years it's been terrible. It seems all Namecheap is focused on is $$$. IS THERE ANYONE AT Namecheap WHO ACTUALLY CARES ABOUT CUSTOMER SERVICE? IS $220 CAD ACTUALLY WORTH MORE TO YOU THAN A CUSTOMER SPENDING $$$ ON 13 DOMAINS WHO IS GOING TO MOVE THEM???????

To begin with, I am an 83yearold business woman struggling with the use of the computer. I was trying to surprise my son with a website for his new business, but my IT person was not available. Robert was so patient and xtremely knowleable, that even I was able to launch a pretty impressive website. I am sooo greatfull for his help and the products that Go Daddy had to offer me. THANK YOU!

Nickolas was very helpful and had good ideas for us. Thank you very much/

Very helpful and courteous representative. Fixed all my problems and answered all questions

I was able to resolve all my issues with my DOT Com’s thanks to the excellent device of Thaddeus. I was wonderful and showed expertise in handling my account. I really appreciate that! Namecheap is lucky to have an experienced welcoming employee to represent them. Go Thaddeus!

customer service was very kind, professional and attentive to our concerns and was patient with us to solve problem

Cesar was extremely helpful and patient with me as I was struggling to find what I needed to make the changes required to back end of my company website. I appreciate his support, it was great ??

My email had been hacked and was therefore shut diwn. Go Daddy walked me through removing the maliciously installed rule; secure my account; and get the email operating again. Thank you!

Excellent customer support. Service rep was knowledgeable and helpful while resolving my issue.

Great service and a fair price. I trust them to do what they say and they always have. They have hosted my website addresses for more than 20 years.

One of the best hosting websites with 24/7 support which is the most efficient support I've seen. Fast response, quick solve.

Damian was very helpful without appearing condescending. He grasped my issues quickly and offered suggestions that allowed me to move forward. He offered to support my planned Webpage set up.on my consulting business.

got issue resolved even though overall issue with website not resolved about disappearing drop downs leaving you no way to proceed with updating payment methods. Very maddening.

A great pleasure.

Rep was professional and had a godly patience.