Explained different products to enhance my new business. Excellent service.

My account guy, Luis at Bluehost was fantastic! Really helped me pick the right service bundle. Very informative, listened to what I needed and signed me up for the right program.

Every time I call Bluehost, it’s such a pleasure! The reps are always super chill and patient, which makes a huge difference when you’re feeling a bit intimidated by website stuff. Big thanks to Bluehost for being a true game changer—you make things so much easier!

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I had a great experience with Bluehost when I called to request a refund for a domain that had been auto-renewed but was no longer in use. Lynn, the representative, was incredibly polite and service-minded, offering a refund straight away without any hassle. The process was quick and smooth, and I really appreciate the excellent customer service. Highly recommend

I had a major problem accessing current emails on my computer and was able to contact Bluehost and learn how to find my emails on the Bluehost server. What a relief!

great support with help to create a new email

UNPROFESSIONAL COMPANY THAT ABUSES ITS POSITIONRecommendation: WE RECOMMEND AVOIDING THIS COMPANY! THEIR UNPROFESSIONAL APPROACH AND POOR AUTOMATED PROCESSES AND SYSTEM SETTINGS JEOPARDIZE ANY PROJECT OF THEIR CUSTOMERS.Our Experience: WE HAVE BEEN CLIENTS OF Bluehost SINCE AUGUST 2024. WE PURCHASED 8 DOMAINS AND HOSTING. WITHOUT ANY NOTICE, THEY BLOCKED OUR ACCOUNT AND TRANSFERRED THE DOMAINS TO THEMSELVES. DESPITE PROVIDING ALL THE REQUIRED DOCUMENTS, OUR ACCOUNT REMAINS BLOCKED AND THE DOMAINS ARE IN A BLOCKED STATUS. THE SITUATION REMAINS UNRESOLVED.Legal Action: WE HAVE TAKEN LEGAL STEPS AND CONTACTED THE ICANN GLOBAL SUPPORT CENTER. THIS NEGATIVE SITUATION HAS CAUSED US SIGNIFICANT PROBLEMS AND DELAYS IN OUR BUSINESS ACTIVITIES. WE RECOMMEND AVOIDING THIS COMPANY. NEVER, EVER ORDER ANYTHING FROM THIS COMPANY.Conclusion: THIS IS NOT HOW A GLOBAL BUSINESS SHOULD BEHAVE!- - - - - - - - - - - - - - Hi Tom,Thank you for your response.Our company provided the following documents:- On October 17, 2024, verification of the company and director- On October 20, 2024, we submitted four documents proving the purchase and copies of the credit card.TOM, how much time does the verification team need to review and verify 8 documents? One week? One month? One year?Subsequently, I sent two urgent requests, but the Bluehost team did not respond. Unfortunately, the Bluehost verification team has not responded to any of our urgent requests.I would like to inform you that due to the lack of response to any of our requests, we escalated the matter to the Internet Corporation for Assigned Names and Numbers (ICANN) yesterday, October 23, 2024. I sincerely hope that you will expedite the process and work on resolving this issue as soon as possible. And finally, if you could find the time between all those important tasks you have, we would really appreciate it if you could look into our situation. Thank you!Have a great day,Marek- - - - - 3 - - - - - - -Dear Bluehost Payment Verification Team,I was already celebrating that after 12 days, we had finally come up with a way to complete the banal payment verification. Unfortunately, I celebrated too soon. The team responsible for payment verification did not understand from the conversation that, in addition to domains and hosting, my access to the Bluehost account is blocked. To send the authorized documents with a copy of the credit card, Bluehost would need to unlock my account. Could I politely ask you to start functioning as a logical unit and provide me with a solution to this issue?

I called to renew my service. The wait time was not long. The customer service representative took the payment and I received an confirmation email shortly. I could understand her and she did a great job explaing the terms and conditions of service.

Tracie is informed, proficient, + a joy. She took care of all my needs + beyond, assuring everything was handled quickly + efficiently. It honestly made me happy to have decided to give my business to Bluehost!

I had a technical connection issue with my website and I was lucky enough to have my call answered by Fahad Amiral Aziz. He was amazing. He was patient and understanding and solved the problem for me. Fixed the issues and got it all up and running. Well done Bluehost for employing agents who are properly trained in both technical knowledge and customer relations skills. Thank you Fahad for your time and patience!!

Go Daddy advised paying for email services associated with domain name which is incorrect if you want to use 365 email services. Microsoft needed to access the domain email and couldn't because it was tied to Go Daddy instead of Microsoft. Once noted, Arlene got straight on the case with mega tech advice and an instant refund, so Go Daddy rectified the issue with full satisfaction, hence 4 stars

Easy to purchase and manage domains but their support team is like two different companies. The telephone team are fantastic. Very helpful and knowledgeable. The live chat team are terrible. Almost two hours and they hadn't done a single thing despite assurances. They even admitted they speak to 4 customers at once and because I wasn't purchasing another domain, they prioritise sales chats over product help/advice.

Trusted website. Only website which made my refund so easy. I really appreciate and recommend it to others to trust this website and pay without any hesitation.

Always able to provide support and resolve issues.

Yamin quickly resolved my problem in a very professional manner. I am very happy with the service I received.

The customer service rep was very nice and patient and helped me get my email set up in no time.

First of all, I spoke to a real person right away. That person was friendly, knowledgeable, patient, and actually solved my somewhat complicated problem.

MOST EXPERTLY ADVISE, KIND AND UNDERSTANDING, RESOLVED ALL MY ISSUES SATIFACTORLY.

The guide took a lot of time with me to help rectify my problems.