Mike was a stress-reliever. I pre-assumed the call was going to be frustrating. He wasn't going to understand what I needed. I was wrong on many levels. He not only fixed the problem but made me feel part of the solution.

Thanks for your reply sir I need to work with your company

the patience, the deep knowledge, the efficiency and compassion makes Bluehost stand out as a service provider.

Easy to use, reliable,perfect feedback

I called Bluehost support for an ssl question and Troy answered my question quickly and reassured me that there was no problem with the auto renew. He was very upbeat and polite.

The Tech consultant quickly understood my problem and was able to guide me thru the resolution steps efficiently.

Josh went out of his way to help. I explained what I wanted and he knew exactly what to do, and then did it! Great products too.

Smart helpful and spoke well but did have an accent! Got the job done and I am a bit of a blog novice, he was kind and made the process go well.More Jorge

Helpful, diligent agent, made sure I was set up and connected before he sent me on to others who would continue. All done in a short time!

Bluehost has a unique talent for ruining everything it touches. Three years ago, I stopped using them as a domain registrar, and now they've outdone themselves by ruining the WP Manage tool too. They should train their developers in asynchronous web development.

purposefully repeating the same comments over and over despite already having written evidence that your team has approved and attempted these refunds. It has been requested in a timely manner by me originally, then it was delayed by your team, then your team used their own delay as an excuse, then repeatedly your team have confirmed to process the refund only to fail to do so each time.This is not acceptable, it is fraudulent, and is in direct breach of accc regulations so cannot be done. This is a reportable incident

I spoke with Doressa who helped resolve my issue with superior job knowledge, patience, professionalism. I dread calling tech support because the experience is usually frustrating and impersonal. Doressa should be commended and recognized as an unsung HERO. I wish i could clone her!!!

Marketing, I was using their service for the domain and found out that they were able to also host and take care of all of my marketing! At this time, I believe every business owner should call and speak to a representative about what they offer for Marketing. It’s absolutely incredible because they take care of everything and is literally completely out of my hands to take care of. Dream come true. Even a professional photographer to the office and so much more.

Hugo was so calm and helpful. Fun to work together with. He methodically worked through every glitch and at the end of a long call, everything was in order. Great customer service. Thamk you.

I like Bluehost because they are easy to contact if I have problems, and because the people I talk to are easy to understand. Thank you.

Anytime I am lost or have an issue you all answer the phone and are patient and always steer me the right directionBest company !!!Thank you

We needed to change who we had our domain and web hosting with due to the ISP we were using changing there product line up.My Wife and I were able to successfully transfer our Domains and web hosting over to Bluehost ourselves which was great. The pricing is comparable to where we came from but as it transpires the product that Bluehost provides is far superior and as a result we are much happier with what we are getting.Recently Bluehost representatives have been in contact to discuss areas that we could further benefit within our existing spend but also to see if there is ares we can expand as well. They have been courteous, friendly and willing to help. Bonus.

I had a problem with a Bluehost managed WordPress hosting, where password reset emails were not being delivered to gmail addresses. The phone agent, Ronnie, logged into my site with me on the phone, and looked at the list of Users and email addresses, sending password reset emails to gmail and non-gmail addresses. Turned out it was a lack of an SPF record. At first he thought the SPF record for the domain was good enough, but the site is actually hosted on a sub-domain, and I told him I had read that sub-domains and domains have their own SPF records. So he added a record for the subdomain, and in propagated within 10 minutes (so I could see it on mxtoolbox.com), and then the password reset emails got delivered.I guess I should add that a few days earlier I had used their text message support to report the same problem, with no success, They don't give you their name (and I didn't ask). But the agent really didn't seem to understand the problem, or how WordPress password reset or spf records work. I only tried the text message support this one time, but I have called tech support a number of times over the years and it's always been an excellent experience. You can get to a real human pretty quickly, they speak English clearly, and they very knowledgeable and helpful.

Juan was great in solving the problem of a glitch in the system. Thanks!