I’ve been using Big Rock’s services since 2018, and I couldn’t be happier with their performance and support. Their hosting solutions are top-notch, offering great reliability and speed at a competitive price. What truly sets them apart, though, is their exceptional customer support. Whenever I’ve had questions or issues, their team has been quick to respond and incredibly helpful. Whether you’re just starting out or managing multiple sites, Big Rock is a fantastic choice. Highly recommended!

Great experience.Big Rock has simple UIs that accomplish my goal of displaying my personal website by using a domain for portfolio purposes. They are very efficient in solving any problems that I have by live chatting. Will come back later if later in my career I need to utilize it for showcasing my personal website or doing web development.

User friendly and hassle free design and experience.And the website loading speed is excellent. Also the live chat support is awesome!

Awful service More than 14 days for domain transferring. Avoid it

The reliability of the web package, the ease of use and the helpful staff.

We have good experience and cost effective solution.

I like their client centric solutions. Customer help center is solving all the problems! They are helper! Also They are so sweet!

The support person went out of the way to understand and solve our problem reg PHP version.

I have written a detailed review in the Reddit community and they deleted my review and banned my Reddit account.Instead of providing a proper response or solution to my problems, there whole team will report the post to ban the account from Reddit. Here are the main points from the review I have posted on Reddit. 1, Hpanel doesn't have a primary option for changing the domain.2, Support people reply after 10 to 20 mins (each reply)3, Support people only provide canned responses or knowledge base links.4, They don't have temporary URLs, like Cloudways or Bluehost. 5, Their migration service is not useful they migrated my 3 websites and found that all the 3 website databases got messed up and mixed up.6, If Hpanel doesn't have the option to change the URL being the admin their support people should be able to do it. But they won't and they will provide a reply which doesn't make any sense. After sharing this experience in the Reddit community no one from the team replied to my post instead they reported and banned my account. (Only this post was made in the history of that Reddit account) Update There is no account with you as I have cancelled the account. But I can share the review taken down on Reddit from my banned account. where you guys haven't even provided a reply.

I was assisted by Thomas and he is aVery helpful and accomodating to all my questions. He is certainly an asset to the company and kudos to him! Keep it up!

I had an issue and they solved it in seconds.....

I’ve been using Big Rock’s Cloud Hosting for over a year now and it’s been a solid experience. The UX is really well-designed so I quickly find everything that I'm looking for. I haven't noticed any downtimes, and support is super quick and actually helpful.Best part is the pricing because it's the most competitive in the market. I’d recommend it to anyone looking for a reliable yet budget-friendly option.

I had a premium web hosting plan set on auto-renew and could not find where to cancel it in the hPanel, but customer support answered quickly and sorted the issue out

The hosting is best in my web development journey.

Great support and customer experience, live support chat, immediate attention.

While there were some misunderstanding regarding the domain naming and reviewing about Big Rock's free domain feature, the service of the company's team was undeniably amazing. I was discussing with one of the experts, Pedro, and he has done more than a great job. I'm glad to continue my experience with Big Rock and also recommend it to anyone

Slove issues professionally and on time, live chats now are so open and helping me to maintain my domain.