Every time I have had a problem it has been resolved very quickly and the customer service staff has been very helpful and professional. The service is not expensive, but it covers all aspects of the service. So far this is one of the best hosting platforms I think I have ever used.

I had a situation where I was looking too hard for the answer. Did not notice it right in front of me.Came to ask for help and was met with an A.i. that I could consider "helpful enough" but not really capable of addressing unique problems-- like user error/ignorance.I asked the help bot for a human and in less than 1 minute, Deividas was giving me the solution.And he was polite and friendly about it.I don't give reviews often. Big Rock knows how to earn a good review.I wish more services were this good.

Reliable platform that is easy to use and understand.

Almost Never Down

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They have easy to access customer support. I had problems several times and they didn't last more than 15 mins thanks to Big Rock's professional and reactive live specialists.

I used it and also shared it with my friends. That's good.

I've been using this hosting service for a short time, and it has been easy to adapt to their ecosystem. It offers superior functionality compared to more expensive hosting services. Their customer service is excellent, responding in less than a minute, and they are very patient. They managed to solve all my problems. I highly recommend this hosting service over many others that are much more expensive.

I'm quite happy with the service. It's echonomical, and FAST!

LIVE CUSTOMER SUPPORT is really excellent once you get through all the bots that seems to think you haven't read there help first. Satisfied with their productd and the hosting performance and cost.

Was good, he was very gentle y patient

fast easy to navigate this is the best 100%

Everything always works. I trust it.