Big Rock has never let me down. They are helpful, knowledgeable, they will go out of their way for their customers.

good service

Excellent service, fast servers, and a very user-friendly interface. The instant redirect to WordPress makes setting up a website easy, even for beginners. Customer support is always available and very helpful. Pricing is very reasonable, making it a perfect choice for any type of website!

Thank you for the help and solving the problem.

Pretty solid hosting provider. Unfortunately they don't offer any support except for AI (which is mostly like havving no support).Also when you create a subdomain, the file goes into the one of your main-domain - instead of a seperated database..

Daven, the support guy was very helpfull. Big Rock is the best provider.

Excellent modern website hosting service that is easy to use. Big Rock utilizes AI support very cleverly, but personal human assistance is available when needed.

I have been using Big Rock from almost 2 years and have no issues with its services. I moved to Big Rock from Cloudways Hosting, because Cloudways goes down on a regular basis. So I shifted to Big Rock and Now I have no issue with Big Rock.

While migrating to Big Rock (I never heard or tried before) from another host and going live on a new website from scratch, I ran into several issues. I cannot express how happy I am with all the support and issue resolution I received. I am truly elated to be with Big Rock and all the tools they provide for self-service to have my website up & running and looking so professional. I am simply amazed with Big Rock!!

Excellent services

Pedro provided GREAT assistance for my issues. The Big Rock AI troubleshooter was stuck in a loop of insufficient/incorrect answers, and Pedro also said he would update it so that the next customer can experience better Big Rock results. Pedro is the best!

I have been with Big Rock for less than a day. The photos which were uploaded could not replace the AI supplied photos, continuously got "Failed to Load Images. Try Again Later". The Big Rock promise is that you'll have your website up after a few clicks. After three frustrating hours of changing the Browser, following AI prompts, trying Customer Support's suggestions I gave up in utter frustration. Now I find that I cannot have a refund as the domain registry is excluded. The clue is in the name HO Stinger!

Big Rock is amazing hosting service provider, the best part i saw is customer support representative employees the exactly the steps of address issue they guide you and help you every medium, also Big Rock provide the best migration process step in their platform which help us to easily with in quick steps to migrate easily to their website in to the Big Rock plaform. I really surprise and give honest review to this company for make trust of their customers.

I purchased a two-year hosting plan from Big Rock, which included one domain: suprmeclothing.org. After three months, my hosting was suspended without any prior notice or communication. When I contacted support, they informed me that my domain name was suspended because it was allegedly infringing upon a trademarked brand, "Supreme."I find this explanation unreasonable because if Big Rock sold the domain, it implies they were unaware of any trademark issues at the time of sale. Furthermore, I have noticed that other domains like Big Rock.top and Big Rock.family are available, so how are they able to sell these domains? This situation appears to be a case of open fraud, where Big Rock sells domains, collects payment, and then suspends the service after the refund period ends. This is unacceptable behavior. Please review the knowledge and information consistency of your support team, as I have received different reasons for the suspension of my hosting from various team members.Initially, when I opened a ticket to understand the reason for the suspension, I was told that it was due to a pending billing payment, and the ticket was closed. I then submitted another ticket, and this time, another representative informed me that my account had been reported for a fraud issue, and the ticket was again closed. After submitting a third ticket, I was given yet another reason: that my domain allegedly infringed upon the trademarked brand "Supreme."This inconsistency is frustrating and unprofessional. I need to know whether your team follows different rule books or if this is simply a lack of proper knowledge and coordination. Moreover, I have clearly stated in my communications that I do not have any registered business or affiliation with the Supreme brand. I purchased the domain because Big Rock sold it, and I was planning to create a dropshipping website with CJ Dropshipping, which is still in progress and has not received any orders yet.I am an individual taxpayer, and I am willing to provide all the necessary tax documents if required. However, despite my clear communication, your team continues to send the same generic responses. I suggest that they use Google Translate if there is a language barrier to ensure they fully understand my emails.I have five more accounts and ten domains with Big Rock, but given the lack of consistency and the unreasonable excuses provided by your support team, I am seriously considering switching to another hosting provider. I expect a clear and consistent resolution to this matter.Best regards,

very good conversition Sir

Safe, fast and powerful. Whenever I wanted to register a domain or design a website, it was done in the shortest possible time.

Great support Paulius is the best

Managed WordPress hosting is really cool as I don't have to bother about managing my website's backend

Nice and friendly UI/UX, good prices, multiple countries prices, fast support