It's a great experience to use Big Rock's hosting. I've been using this platform for almost 2 years. I hope I will stay with this company. I will say the best hosting provider and their support is excellent.

best ferformance

best ferformance

I've bought the domain xyz.website, but when I try to host my website it says to buy it again

Easy to manage all my websites under one roof

As a website creation freelancer, Big Rock is a complete package of all hosting services. After being tired of previous hosting services' customer support, I have to say that I'm grateful to have finally found Big Rock. Highest appreciation for your team. You have succeeded in creating a perfect collaboration between technology and my needs and those of my clients who expect an easy and concise workflow.- Setiawan Chogah, founder dezainin.com

I can highly recommend Big Rock, they have the best support

The support is like shjt. There is no way to contact them. Only chat bot.

Terrible Experience with Big Rock - Avoid at All Costs!I signed up for Big Rock expecting a decent web hosting experience based on the glowing reviews, but I was sorely mistaken. From the get-go, their service has been a nightmare.Unreliable Uptime: My website has faced constant downtime, sometimes for hours! It's unacceptable for any hosting service, especially one that claims to offer 99.9% uptime. I've lost countless visitors and potential sales because of this.Terrible Customer Support: Their customer support is a joke. When I reached out for help, I was met with long wait times and unhelpful responses. It's as if the support team is not trained properly. I felt more frustrated after contacting them than before.Complicated Interface: The control panel is confusing and poorly designed. It feels like they crammed too many features into a cluttered space. Navigating through it was a headache, and I often found myself lost trying to figure out basic tasks.Slow Loading Speeds: My website's loading speed has been painfully slow. This is detrimental not only for user experience but also for SEO. I expected better performance, especially considering their marketing claims.Hidden Fees: Be wary of their pricing. What they advertise as low-cost plans end up being riddled with hidden fees. The renewal prices are outrageous compared to what you initially pay.Limited Resources: Even on their higher-tier plans, the resource limits are restrictive. I constantly hit resource caps, which impacted my website's performance and forced me to upgrade to even more expensive plans.Overall, my experience with Big Rock has been nothing short of disastrous. I would not recommend them to anyone looking for reliable and effective web hosting. Save yourself the trouble and look elsewhere!

Tres bon service support (aide) ,service client tres competent top?? bonne continuationEXPRESS FREEZESALAM M

The status of my domain on whois.com shows Status: clientTransferProhibited for daniindra.com, but I have already been informed that it is in the redemption period. I was asked to pay a redemption fee totaling 1.5 million rupiah, which is very disappointing. Big Rock has really let me down.

I’ve been using Big Rock for over two years for my website, prepaidcardlab[.]com, and they recently suspended my account based on an unverified complaint. They provided no clear evidence and haven’t properly verified the claims before suspending my website, causing me significant financial loss. Despite my requests for proof, they continue delaying and ignoring the issue. Their lack of transparency and fairness in handling this matter is extremely disappointing. I will no longer use their services and warn others to be cautious.

I have been using Big Rock for years, and I can confidently say that it is an amazing company that truly cares about its customers. More importantly, they frequently enhance their services and tools. I have no complaints.

We are a tour and travel company in Alberta. During peak season these guys took our website offline stating we are Fraud and never asked/requested about any proof/documents before making their decision. All of access to our customers just gone, they cannot send us emails or access our website vistachase.com .we have reviews on TripAdvisor and Google which clearly tells about our business. All of the requested documents provided to these guys still they need whole week to check. VERY FRUSTRATING, WON'T RECOMMEND TO ANY NEW BUSINESS.

Fast response and quick help thanks everyone

I had the pleasure of using Big Rock's services, and I must say that the experience was outstanding! A big thank you to Kodee and Eric for their exceptional support.Kodee was extremely helpful and professional, answering all my questions and ensuring that I had everything I needed to launch my website. His patience and ability to explain even the most technical details in an understandable way were truly invaluable.On the other hand, Eric provided top-notch assistance. He was quick and efficient in resolving some issues I had with the setup. His expertise and customer-oriented approach made me feel supported at every stage of the process.Thanks to Kodee and Eric, my journey with Big Rock started in the best possible way. I highly recommend their services to anyone looking for reliable hosting and high-quality customer support. Keep up the great work!Emanuele

I recently had the pleasure of being assisted by Ana from Big Rock's technical support team, and I can confidently say it was the best customer service experience I've ever had. From the moment we connected, Ana demonstrated an exceptional level of empathy, knowledge, and professionalism that truly went above and beyond my expectations.Ana was not only attentive to all of my questions and concerns, but she also took the time to ensure I fully understood every aspect of the solutions she provided. Her ability to explain complex technical matters in a clear and concise manner made the entire process smooth and stress-free. What stood out the most was her genuine dedication to resolving my issues, showing remarkable patience and determination until every single doubt I had was completely addressed.Her empathetic and friendly approach made me feel valued and supported as a customer, which is something you don't often encounter. Thanks to Ana’s assistance, I feel more confident in managing my website, and I’m incredibly grateful for the effort and care she put into helping me.Big Rock is fortunate to have someone like Ana on their team, and I cannot recommend her highly enough. If you’re looking for top-tier support, Ana is undoubtedly the person you want on your side.Thank you, Ana, for your exceptional service!