Anything we need, they are always ready to help us. Thanks to the entire Big Rock Brazil team.

It was great 2-3 years ago, but recently every conversation with customer support is super long (you have to wait for hours) and they don't answer the question. In short, it's time to leave, it's become mediocre.

Instructions were detailed and easy to follow

perfect hosting

High quality hosting services. You rarely need to contact their customer support due to smooth functioning of the tools and services. Also when required, you get quick and quality support.

Scammer 100% , Only waste of time , i have proof , if you want i will attach there

Whatever information i needed i got it. Though there is no toll free number to contact but live chat was quick and very helpful. Considering there way of replying will definitely be buying there services.

It's very easy to create a website. And the interface is user friendly.

Best at customer service, and technology advancement, I am using Big Rock for last 3 years now. And they never disapoointment me.

Garbage. Two days to get log in after the 2FA got activated somehow and I have no access to emails because its been transferred? Thats simply riculous. Their customer service is non existent, I cant want to get access so I can move it to a more friendly and better platform. Two days of downtime is a lifetime, they dont get that.

I needed to port a static website from a different hosting provider to Big Rock. Is was SO easy. I provided a .zip file of my site to Big Rock to perform a migration. It automatically digested the contents of the .zip file. All I had to do once that was finished was to re-point the name servers from the current host to the new host, and BAM! Done! The process was so easy - thank you Big Rock.

The attention of their customer support chat is great! Maria was excellent in helping me with all my issues and questions! - Thank you!

Ed solved my problem quickly and very kindly.

Myla was very helpful and quick to respond. She was so friendly and helped me resolve the issue quickly and efficiently!

Excellent, easy to modify, create new all time

I had a big problem with my custom email not showing up in Gmail, even though sending worked fine. I reached out to Big Rock’s support team, and they were awesome! They got back to me fast, explained what was wrong, and helped me fix it step-by-step. Now my emails are coming through perfectly. Super happy with their help—thanks, Big Rock!

everything was good. the only issue with live chats is the delayed replies :)