Needed to swap hosting plans. Support was extremely long winded and woefully unhelpful. Instead of helping me through the process ( web guides are either irrelevant, non-existant or extremely badly written causing confusion). Promised help to migrate my websites from one Big Rock plan to another came after 3 full days and they failed to upload my data bases to the new plan, but not before they deleted them from the original plan, including all back-ups. Years of hard work and dedication lost forever. No apologies.

Big Rock is the best & very professional. Their GUI is intuitive & so very easy to work with, value for money.

Everything is good. But the server is slow. It's not like i got the low plan. I buy the business plan, but the server is slow. But, they're support is really good and they're helpful..

Everything is good. But the server is slow. It's not like i got the low plan. I buy the business plan, but the server is slow. But, they're support is really good and they're helpful..

I'm not a professional web developer or have any related experience. Artur was very helpful and patient when explaining me the step-by-steps to solve even the simplest of my problems when building my site.

Got through to someone in a matter of minutes to discuss the issue, and attempt resolution. The issue wasn't resolved as I had to leave early however I was provided with sufficient information to sort the issue out later. All round great experience.

The team seems to be allways available to answer questions or any help in general. Quite satisfied whit the service

The free email plan included is only 1 Go storage per mail account. It is very insufficient for an IMAP configuration especially considering the webmail does not allow to configure an automatic deletion of older mails and block incoming mails once storage is full.Hopefully, Wordpress hosting seems to be very efficient !