The support group at Big Rock are top not. I had an issue I couldn't resolve on my own. I reached out to support not expecting much help. Within a few hours everything was straightened out and I could move ahead with my project. I've never had quicker or more personal help from any other support group.

Your support is excellent...all the executives are cooperative.. always ready to help.. n sweet spoken..I get the correct solution whenever I am stucked.. keep the good work going

They helped me always, today it’s also sunday. Very quick answer and they sorted out my problem without any extra questions. Thank you!

It was not interaction. It was only one sided communication from me on the chat. A message popped up saying, I would get a mail in some time. Surprisingly, I was on chat. And no one attended.

The best domain provider because they have best support and affordable products pricing and it’s dashboard is so friendly that it’s very easy to use

Excellent service and support from the team. I have used a fair number of providers and my best experience has been with Big Rock this is over 10 years.

My hosting website hosting got deleted accidentally, I contacted customer care via chat which took time but the query got resolved during the conversation. Salma was the representative and she was really a great chat specialist she has taken my query seriously and sincerely and tried to solve it in many different ways and finally, she solved the problem.

Initially I had a positive experience with them, but that was before my plan renewal, when their support tricked me into upgrading my plan by providing false information. I don't know whether it was it an incompetence or just outright lies, but it's better not to trust them.

Trashiest VPS that I ever took for my clients. I am embarrassed for my client since this VPS can't even install stuff, it's laggy and always reloads... Don't recommend it.

First of all, I love the attention and response they always have to solve doubts or problems that may arise, one of them that happened last week where migrating my website had problems and thanks to the Big Rock team, explaining what to do and providing information, the problem was solved. However, one of the things I like about Big Rock is that they have unlimited SSL for my domains.

Yee is can again for your time and good luck on your test results hi and I really don't want to be my favorite name is can again for your time and I will be there in about a half so I can get the kids to the

Total scam. I signed up for premium shared hosting and set up a blog website. I had only one blog on it. However, it took ages to load the website. Who the hell do you think waits for 10-15 seconds for websites to open? The 99% uptime is a jokeThe 100GB SSD storage is a jokeWhen I called the customer support, he told me to pay 60 dollars to improve the website loading time. Are you f kidding me? Why don't you tell this shitt when people sign up. If I had to pay 60 dollars, why wouldnt I switch to a more costly service like cloudfare etc? Stop playing with people's dreams.I was literally going to chase my dream by writing a personal blog where I could express myself; however, after spending hours and hours of learning wordpress and then building a website using Big Rock, I met their shittty hosting service. I have literally lost interest in setting up a website ever again. You people just killed me whole idea.Although I have got my refund; but the idea has been killed. Do you think refunding the money solves the problem. Why do you make false claims when marketing your services through paid shittty affiliates.

Great customer support. Quick answers to my questions. Highly competent people at Big Rock.

The site is very easy to navigate. The features provided are solid.I switched from a different provider because of a variety of issues with it. I have been completely satisfied with Big Rock and would definitely recommend it.

I connected Big Rock with 3 different queries and ended up speaking to three different Big Rock advisors. Each answered my individual question and resolved my issue. All were very patient with me. It took a while, but during my call I managed to move my accounts, transfer my emails and transfer a domain name. Brilliant!

Big Rock is the best hosting for a beginner. Their chat support is very good.

These guys deliver on exactly what they promise. The support was good and immediate. The reliability has been 1st rate.