Bad hosting services!False advertisment is their way to get you!One of the worst things about Big Rock is that they will often charge you for a plan (business plan) that doesn't actually include what you need. For example, you might sign up for a plan that allows you to host 100 websites, but then when you try to add more than 10, you'll be told that you've reached your limit. This can be a major headache, especially if you're a small business owner who needs to host multiple websites.thay tell you that you 200gb storage but when you use 30gb you reached the limit, Another problem with Big Rock is that their servers are incredibly slow. and going offline few times a week, This can make it difficult for your website to load quickly, which can lead to lost visitors and sales. In addition, Big Rock's customer service is notoriously bad. If you ever have a problem with your account, you can expect to be on hold for hours or even days before you can speak to someone who can help you.they wrote me here saying they sent a contact request but I didn't receive anything,

Friendly, quick to find a solution, and provided easy-to-follow tutorials with visual aid.Was able to solve multiple problems, detected the source of it all, and made sure that everything was complete so I could continue without issue. Made my day with their attitude. Overall, awesome!

It's a very very good web hosting , very simple to use and the support specialists are very very helpful

Well, the hosting service and support service is great. The only problem is that there has been a change in the CONTACTING of support to the point there is essentially no way unless we have someone's e-mail address. The Chat has disappeared (at least from what I can see). Mind you once I found a way to make contact (via sales), the support service was excellent. I might mention that Big Rock should give appropriate e-mail responses to the "forgot password" facility.

Big Rock is an excellent web hosting service that offers affordable plans without compromising on reliability. With a user-friendly interface and exceptional uptime, Big Rock is a great choice for individuals and businesses looking for high-quality hosting at a reasonable price.

Using this company services since 2022 and i'm very happy for all help from support team. Also, the Big Rock works perfect for personal use and if want to make websites you can use business plan for best performance.

The best price offer for the best services prrovided by Big Rock is overwhelming.

Excellent. Very satisfied

I had only one problem with Big Rock. Somehow it was removed all files from selected websites. It is strange and disgusting. There are no other problems at the moment, but 3 problems away and I would probably leave. Good UI, Good support, Great Control Panel, Amazing prices, Stable servers, A lot of payment systems adapted, a lot of good stuff, thank you and god bless you Big Rock

I really love this service, it maybe has everything that u need in hosting, mails, vps, domains, ssl certificates.

GOOD ALL, NICE CONVERSATION AND GREAT HELP

I switched from Bluehost after they increased my rates by over 400% after the first year. I've had nothing but excellent service with Big Rock and re-building my website was super easy with their inhouse tools plus AI integrations. Had to contact technical support twice now via chat and both times my issues were resolved quickly and efficiently. So far, I'm loving the product!

Excellent support service and help from Big Rock providing a lot of information for the resolution of any type of incident. Very happy to have contracted with them.

Perfect service and support!If you can get Professional Web Hosting for 48 months is better! Regards

Best price on the market in relation to the service offered. I've been using VPS servers for 3 years and they are all very stable. We had some instabilities just last month, but they were all resolved very quickly. The support is very attentive and every time I needed it, regardless of the attendant, I had excellent service. The only thing that doesn't make me very happy is that a new acquisition has a much better price than renewals...they should review this and give a nice discount for renewals too.

Great no probs at all, Specially fi Sister Khansa is there for your help, she is a quick at understanding and give a quick tips.

It was the fastest and quickest help I could've gotten, especially when due dates are approaching !