Alexis from Big Rock customer support is very amazingly helpful. He is very experienced and cooperative. Like Big Rock Hosting from 2 years. Did not know its customer support is so amazing. Much better than NameCheap support.

Kayla helped me fix issues i was having on my website. Thank you so much.

Amazing support, very professional team.

Absolutely phenomenal experience, every time. Big Rock never disappoints. Their staff is incredibly knowledgable, friendly, and helpful. Just renewed for another 2 years.

It was a great experiencethe reply is very helpfuland efficient

Easy, Informative, Smart and fast Support Respond with usefull sugestions, working with Big Rock hosting since 2016!

Incredible interface, and easy to manage

I would not recommend if you were looking to have a company host your WordPress site and have it running correctly all the time. Absolutely some of the worst customer service and knowledge. Setup and transfer of a site just horrid. Seems like they like to break plugins and when a plugin is working one day and not the next.

10/10 support team, I lost my old device and my account have 2FA with the application of codes, the support team check my identitys and give me back the access to the my account, so mucho thanks (:

I'm getting a hosting and domain service for my LLC company in US. Their behavior on an issue is really irrelevant from the issue. . I spent my hours only for the renewal process and we could not solved yet. Their web site is not working well. Think a domain and hosting service even their web site is not working appropriately.Guys… stay away. Don't waste your time