Excellent Hosting. Excellent Communication. Excellent Support.

Never seen such a crappy hoster. Talks about that it takes 4 days to transfer the domain from Big Rock.de to Big Rock.com. After these 4 days it is still not possible and the support plays dumb and suddenly knows nothing about it and "forwards it" (that nothing will come out of it, I probably don't need to mention).

Previously I was using different plate form bu now I'm 100% satisfied. Thanks

They are the greatest in their field. I always recommend it. I've been with them for almost three years. They provide excellent service and are constantly updating and bringing new features. I'm really pleased and grateful to have Big Rock's services. Also, their customer service is fantastic; they respond quickly and always provide direct answers without wasting your time.

Artur, the Brazilian Chat Support Representative is amazing. He helped me so much, very knowledgeable fast in finding solutions for my problems and a very kind person.

The company is offering a free trial for customers, I really need a sight to enhance reaching to more customers

I have dedicated seven years to my role as a programmer. Throughout my career, I've collaborated with numerous hosting companies, assisting with their shared and VPS hosting plans. However, among all these companies, Big Rock distinctly stands out as the leader in both product categories.

Awesome Support Awesome Services Awesome Big Rock

great equip, and great persons.

I had some trouble connecting my siteAmelia was very quick and helpful in connecting my domain to my esp. Plus it was early in the morning so I didn't know if a I'd get real time help, but I did! Very glad I reached out for help.

I moved from Godaddy to Big Rock about a year ago. I have been doing some work for friends' websites and have shared my experience with them and helped them move to Big Rock as well. Anytime I have used the chat to talk with the help they have always been on point and helped me get to the issue immediately. I can not express enough what a change it has been in a positive way coming to work with Big Rock!

Right now I am so proud you have to go to bed and the other side of my favorite??

I changed my supplier for 5 ir 10€ difference to Big Rock and that was a big mistake. if you want to have a domain and mail supplier to pay every year and forget about them, you don`t get it in here, cause they will not back up your emails and there would be some errors every other month and you will curse that day, when you changed your current supplier to Big Rock. people in there and support are perfect, but service - terrible. can`t recommend them

i had tried many hosting plans with deferent providers and from experience Big Rock is the best .

Big Rock, is a really great host for websites. I use it for my company's website and for my development website. I recommend it to all my clients as I'm a web developer.The customer service is really reactive and usefull.Thanks a lot!

This Hosting Services with its great team are great, please keep the great work, peace from Algeria

Dear fellow consumers,I want to share my recent horrendous experience with Big Rock.com in the hope that it will help you make a well-informed decision before considering their services. My interaction with Big Rock.com has been nothing short of a nightmare, and I believe it's my responsibility to alert others about their deceptive practices.I had a domain transfer that turned into an absolute debacle, costing me not just valuable time and energy but also a significant amount of money. It all began with order/invoice number HCY-1517813 when I decided to transfer my domain to IONOS. However, before the transfer could happen, Big Rock forced me to pay for the expiring domain, claiming that it was part of their policy. Thinking that this was a one-time expense, I complied.To my utter shock and disbelief, once my domain was transferred to IONOS, I was forced to pay for the domain yet again! This double charge was both unexpected and infuriating. Not only did I lose out on my hard-earned money, but I also had to go through the hassle of initiating disputes with my bank, fighting with Big Rock's unhelpful customer service team, and wasting countless hours of my precious time.The most frustrating part was dealing with Big Rock's customer service team, which consistently denied any responsibility for their actions. Despite expressing my dissatisfaction and explaining the unjust charges, they were reluctant to offer any refund or even an apology for their misleading practices. This level of indifference and lack of accountability from a service provider is completely unacceptable.To make matters worse, I recently discovered that I was billed for hosting services that I never even used. Invoice number HIT38354739 is a glaring example of their unfair billing practices, where they charged me for a service I had no intention of utilizing. It's clear that Big Rock values profits over customer satisfaction, as they have no qualms about charging for services that go unused.In conclusion, my experience with Big Rock.com has been nothing short of a nightmare. Their deceptive practices, unjustified charges, and unhelpful customer service have left me frustrated and deeply disappointed. I strongly advise fellow consumers to think twice before entrusting Big Rock.com with their hard-earned money and valuable time.Sincerely, AKI

Been working online with servers etc... since 2004, over 19 years. Big Rock is literally the best hosting service I have ever worked with! Period!